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7:43AM December 03, 2019

Robert Vala

I am a business owner and resident who lives in the Cross Village 3 area. The house across the street who happens to be in the Pellston 3 area has Truestream. The sub station that is 300' from me has the fiber optic to it. Can my business and residence be bumped into the Pellston 3 area? I am a little frustrated that it is so close and I am unable to access it. Thank you.

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4:08PM December 03, 2019

Robert Vala
Thank you Julie, The substation and I share a property line. We actually sold the property to Great Lakes Energy to construct the substation. I am hoping to expedite this process because as a business owner I know how this cable can positively impact my business. Please keep me posted I am looking forward to getting this service as soon as possible.

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3:57PM December 03, 2019

Julie Bailey
Hi Robert, thank you for your interest in Truestream! You are very close to the border between Cross Village 3 and Pellston 3, but unfortunately, we cannot move your area. Areas are based off on the electric substation that serves your location, in your case, the substation near your location. The good news is our construction crews believe they will be able to get a majority of all of Phase 2 connected in 2020! Keep an eye on the Areas tab, as crews move through the area we will update colors and progress.