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2:26PM October 13, 2019

Bill Heise

Truestream came through our subdivision (Country Club Hills in Bear Creek Township) this summer to lay cable and install those above ground, green junction boxes (what are they called?). I signed up for phone service and realize it will not be installed till next year. My question is, when the fiber-optic line is sent to my house, is it connected to the cable along the road in front of my house or does it go to one of those junction boxes which is elsewhere in my subdivision?

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10:41AM October 15, 2019

Julie Bailey
Hi Bill, thank you for your interest in Truestream! The green junction boxes in your subdivision are technically called a terminal pedestal. The main fiber line on the road is extended to a terminal pedestal, and from that pedestal is where we branch off and bring the fiber line directly to your home. If you have any other questions, please let me know!