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11:52PM April 17, 2019

Keith Bales

Hey Truestream - does router performance throttle or slow speeds and is a performance matching router included with the service installation? A very excited soon to be TS customer.

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9:29AM April 18, 2019

Julie Bailey
Hi Keith, thanks for the great questions! Your router certainly could play a factor in speed and potentially throttling speeds, which is why we provide a router we know is capable of 1 Gig service to you, at no cost!