Enter your address to begin

Comments

User Avatar

1:12PM March 10, 2019

Robert Osborn
Any word on what seasonal plans might look like? Or occasional suspended service requests? Thanks


User Avatar

2:09PM March 11, 2019

Julie Bailey
Hi Robert, Thank you for your interest in Truestream! We are working on putting our Vacation rates on the website now! Plans will be $25.00/mo. for a maximum of 6 months and is designed to be able to still operate a security system while you are away (1Mbps/3Mbps). More details will be available online soon!

User Avatar

7:44PM March 08, 2019

Amber Holt
Hi. If I registered last summer for my area (Pellston North) am I on the list for free installation eligibility? <— and what does that mean? Do we get free installation or are there additional requirements? Also, once we get service in our area, are we able to change what we said we’d sign up for if we realize we need more/less?


User Avatar

1:00PM March 11, 2019

Julie Bailey
Hi Amber, Thank you for your interest in Truestream! If you have already registered (and I see you have), you are eligible for free installation. From a logistical standpoint, want anyone interested to register while we are still working in their area - which is why we are offering free installation. Once we move out of that area, there will be a fee of $149.00. Once we are installing in your area, we will confirm your interest and which plan will best suit your needs. You can change plans as needed, you will just pay (or save) the difference monthly. If you have any additional questions, please let me know!

User Avatar

3:35PM March 08, 2019

Loretta Spoutz
Hello, Where on this website am I able to send an email to my friends and family in the area to get them to sign up for truestream and become a supporter? Thank you! Loretta


User Avatar

12:55PM March 11, 2019

Julie Bailey
Hi Loretta, Thank you for your interest in Truestream! When you log in on www.jointruestream.com it will take you to your user dashboard. On the right, you will see a section that says Get Involved, Spread the Word. From there you can send an email invitation to your friends, neighbors, and family, and share to your social media accounts. If you have any questions, please let me know!

User Avatar

12:03PM March 08, 2019

Brenda Devine
So we you ever be the Mancelona area? What gets me your doing the money areas that already have internet services thru Charter why not go to areas that have to depend on Dish or one of those . That goes every time there is a snow storm or heavy rain . You would get way more people in those area but then again that were the money is at.


User Avatar

12:51PM March 11, 2019

Julie Bailey
Hi Brenda, Thank you for your interest in Truestream! We plan to bring our high-speed fiber internet to all 26 counties we serve, and they are currently in the planning phase of determining where to start construction next. By examining the characteristics of the Petoskey service district, we believe this area will give us a clear understanding of the challenges, costs, and benefits involved with this project. It contains a diverse membership with both permanent and seasonal residents and different types of terrain that would be encountered in the fiber optic cable installation. Members also have access to a wide selection of competing internet service providers, giving us a more realistic idea of a potential number of members who would take fiber internet service from GLE. If you have any additional questions, please let me know.

User Avatar

11:47AM March 04, 2019

Jessica Venohr
Hey Julie! I'm so glad this is in the works. :) So, a friend of mine lives a little further down North Conway in Alanson and received a call that they were hooking up the internet today! Is it being hooked up for customer access here during March on North Conway? TIA


User Avatar

12:39PM March 11, 2019

Julie Bailey
Hi Jessica, Thank you for your interest in Truestream! Part of North Conway Rd is within 1,500 ft. of our main line that connects all of our electric substations, and those are the folks that can be connected right now. It looks like you are registered in our Oden area, which will start seeing service in about a year. If you have any additional questions, please let me know!

User Avatar

3:19PM February 26, 2019

Ken wiegand
Ken Wiegand We are in the Pellston South area (Chestnut Valley Golf Course). Will we have service by early Spring? We are trying to avoid signing up for satelite service. Thanks


User Avatar

10:44AM March 04, 2019

Julie Bailey
Hi Ken, as it stands now, Pellston South will move into the construction phase in early 2020. We're working as quickly as we can, so if anything changes with our construction timelines, we will let you know!

User Avatar

5:20PM February 23, 2019

Randy Thurston
are they working around the dorr and wayland area? cant get any type of internet out here were i live


User Avatar

11:35AM February 25, 2019

Julie Bailey
Hi Randy, Thank you for your interest in Truestream! Right now, we are working in our Petoskey service area, further up north. Later in 2019, we will be looking into which area to go to next, and demand will help us determine where to go in 2020. Spread the word and encourage your friends and family to register their no-obligation interest too!

User Avatar

2:02PM February 19, 2019

Roger Smith
I live in a rural area of your service. Based on the percentage of customers interested in your internet, I will never get it. I have been a long time GLE customer. I know I chose to live where I live, but why do you concentrate your efforts on areas that have multiple choices for high speed internet? You would think you would focus on customers that have no or limited access to high speed internet. I know it is all about dollars and cents, but remember how and why you started to do what you do. My two cents?


User Avatar

10:07AM February 21, 2019

Tim Adamczyk
Roger, I agree with your comments and can empathize with your situation as we are in the very same situation in our service area, Wayland. Realistically I doubt that we will see this service come to fruition for at least 5 years or more, especially being the southern most service area for GLE. We have very few options for internet and all fall short in either bandwidth, data caps or pricing. As exciting as this first was, reality is that it seems to be merely another pipe dream. My 2 pennies.

User Avatar

1:34PM February 20, 2019

Julie Bailey
Hi Roger, I will try to answer both your questions with just one reply. We wish we could provide high-speed fiber internet service to ALL 26 counties we serve in rural Michigan at once, but that just isn't possible because we want to be smart with how we go about this. We chose our Petoskey service area, which is all of Emmet County, and parts of Charlevoix and Cheboygan counties as our pilot area for multiple reasons, and one of those is because of the variety of internet options. We cannot control who chooses to provide internet services to which area. Things like terrain and our member base were also factors. Please don't confuse us saying Petoskey service area with the city of Petoskey, we are only bringing our services to our rural Great Lakes Energy members. We feel confident if we can make a go of it factoring in competition (and don't get us wrong, A LOT of our people in the area have no options), seasonal, full-time and business accounts, and the varied economic backgrounds in the area, we will be able to expand our construction into our other areas. We have divided out Petoskey service area into smaller sections, with roughly the same number of meters in each area - and that is what we use to factor the demand for our service. Areas with no options then theoretically should have the highest demand right? When we move into a new area for construction, we will divide that area up into smaller, similar sized sections as well. If you have any additional questions, please let me know, thank you.

User Avatar

3:46PM February 18, 2019

Roger Smith
Why so slow to expand into the Charlevoix area. We have spent just as much money on Electricity as the other areas.


User Avatar

12:04PM February 17, 2019

Jessica Searles
I miss the filters on the Supporters page. Can they be brought back?


User Avatar

2:12PM February 21, 2019

Julie Bailey
The search filters are back, thanks, Jessica!

User Avatar

8:46AM February 18, 2019

Julie Bailey
We'll look into it and let you know Jessica!

User Avatar

8:55PM February 12, 2019

Fred Imhof
Great Lakes Energy corporate is located in Boyne City. WHY is Boyne City the last to be hooked up? I would think you would show a little neighborly love.


User Avatar

4:32PM February 14, 2019

Julie Bailey
Hi Fred, thank you for your interest in Truestream! I wouldn't say Boyne area is the LAST to be connected, we have nine areas and are actively working in one right now. We chose the Petoskey area after we conducted several feasibility studies. That area was determined to be most representative of our entire 26 county service area - varied terrain, varied income levels, a mix of residential, seasonal, and business members, and multiple internet providers available. We feel if we can make it work with all those conditions, we can confidently go forward into our other areas! If you have any additional questions, please let me know!

User Avatar

8:48PM February 04, 2019

Robert Fabinski
Is the fiber ran to the modem or does the fiber get converted to coax cable?


User Avatar

10:42AM February 05, 2019

Julie Bailey
Hi Robert, Thank you for your interest in Truestream! We do indeed run fiber to the unit inside your home. From there, if you want a device hardwired, it would be a CAT 5 or CAT 6 cable. If you have any questions, please let me know!

User Avatar

6:00AM February 04, 2019

Becky & Phillip Zuydwegt
Will the new internet lines be above or below ground?


User Avatar

1:26PM February 04, 2019

Julie Bailey
Hi Becky & Phillip, Thank you for your interest in Truestream! Our plan is for the fiber lines to follow the same path as our electric lines. If the electric is overhead, the fiber will be overhead, if the electric us underground, the fiber will be as well. If you have any additional questions, please let me know!

User Avatar

11:37PM February 03, 2019

MARC MEYER
Hello, I found out about Truestream just today. I am curious if GLE has an end date for 100% installation. We will be building a home in the Newaygo area. Thanks!


User Avatar

6:04PM February 04, 2019

Julie Bailey
Hey Marc, Let's see if we can clear this all up! When we say Petoskey service area, we to our Great Lakes Energy members in that area only, and we only serve rural folks throughout Michigan, no cities for us! We serve 26 counties in Michigan, from the tip of the mitt to south of Grand Rapids. Since that is such a large service area, we are planning to bring our high-speed fiber internet to all members within 10 years. When we move construction into an area, say Newaygo, our plan is to bring service to everyone in that service area that wants it before we move on. If you have any questions, let me know!

User Avatar

4:26PM February 04, 2019

MARC MEYER
Thanks for the reply, Julie. Sorry, it seems I didn't phrase my question right. Our property is on the very southern edge of GLE's service area near Cedar Springs (not too far from Newaygo). It is sparsely populated in a homeowners' association (10 acre parcels) with residents who have been getting by either with slow internet, expensive internet, or without internet altogether. I could be a champion for the area, but it is certainly not a high-demand, higher-density area like Petoskey. My question is in regard to what year GLE expects to be able to offer Truestream to 100% of their customers. If our area had the least demand, when would fiber finally arrive? Thanks!

User Avatar

1:24PM February 04, 2019

Julie Bailey
Hi Marc, Thank you for your interest in Truestream! We aren't necessarily waiting until an area is at 100% before we will build there, we are using that more as a gage for demand. Right now we are working in our Petoskey service area. Later this year, we will start looking at which area to build in next, with that construction likely starting in 2020. Demand will help us determine where to build next, so encourage your friends and neighbors to register their interest as well!

User Avatar

12:45PM February 01, 2019

Paul Wholihan
Hi truestream, any plans for Grayling ( outside of city ) and if so when are you planning to install?


User Avatar

5:39PM February 01, 2019

Julie Bailey
Hi Paul, Thank you for your interest in Truestream! As long as you have Great Lakes Energy for your electric service, we plan on bringing our high-speed fiber internet to you! Right now we are working in our Petoskey service area, but we plan on expanding construction into the next area in 2020. Later this year we will be looking at which area to go to next, and demand will help us determine where to go! Keep encouraging your friends, family, and neighbors to register their interest!

User Avatar

3:32AM January 28, 2019

Jacob Bailey
Hello Truestream. I am very excited for this fiber!!! I just have some questions. So first about 2-3 weeks ago we were told someone would be out here to look in a couple weeks. Just wondering how long that usually is. Also can you do overhead or no? We have overhead right now.


User Avatar

11:48AM January 28, 2019

Julie Bailey
Hi Jacob, Thank you for your interest in Truestream. Our reps talked to another person on the account last week, and let her know it would be a couple weeks still - and this super cold weather isn't helping our crews, that is for sure! Our fiber lines will follow the path of the electric lines, so if you have overhead electric to your home, the fiber line will be run overhead as well. Please let me know if you have any more questions!

User Avatar

3:11PM January 18, 2019

Tena Lechtanski
I received a request to send in our application and also a drawing of our property and where septic, well etc are located. How far in advance of beginning installation do you usually request this information? In other words, is it likely we will have installation in early Spring? Thanks, Tena


User Avatar

11:04AM January 24, 2019

Julie Bailey
Hi Tena, Thank you for your interest in Truestream! Having a service agreement is definitely a good thing! Once the ground thaws a bit, you will be on the schedule to start the installation process. If you have any questions, please let me know!

User Avatar

2:29PM January 18, 2019

JJ Glowniak
Greetings. Looking at the colored map, my area seems to be surrounded by Hayes, which is in Phase 1.....but my specific micro-neighborhood is not highlighted. We are wedged between Hayes and The Lake, but not colored yellow. When I registered, it listed us as Phase 1 and within Hayes. Is there a reason the map excludes us?


User Avatar

10:59AM January 24, 2019

Julie Bailey
Hi JJ, Thank you for your interest in Truestream! If you have Great Lakes Energy for your electric, we wouldn't dare dream of skipping you! There is a small section, near US 31 to the lake that we don't serve. If you zoom in close enough, your specific location is not in that missing area, you are indeed in our Hayes area. If you have any questions, please let me know!

User Avatar

4:10PM January 16, 2019

Arthur Rivers
I have a question regarding Instillation. Will I be able to hard wire my computers via Ethernet cables to the WiFi-enabled router?


User Avatar

10:42AM January 24, 2019

Julie Bailey
Hi Arthur, Thank you for your interest in Truestream! You sure can connect your computers directly into the WiFi enabled router, there are four ports available. Our installation techs will be more than happy to assist you with wiring all your devices, how you would like when the time comes. If you have any additional questions, please let me know!

User Avatar

4:07PM January 16, 2019

Bruce Wasilewski
We live in a rural area and have few good IPS options and no great options. Really looking forward to having a fast reliable wired internet connection. We depend on internet to monitor security and heating systems when we are not home as well as some limited streaming entertainment, email, etc when we are home. Providing solid internet to low population density areas is a true public service undertaking. Thank you Truestream & GLE.


User Avatar

10:38AM January 24, 2019

Julie Bailey
Hi Bruce, Thank you for your interest in Truestream, and your kind words! We are really excited and honored, to be able to provide such a needed service to so much of rural Michigan. If you have any questions, please let me know!

User Avatar

4:05PM January 16, 2019

Ashley Friske
If we are located in a subdivision that has underground utilities, will you bring it into the sub? I'm showing in your Phase 1 area.


User Avatar

10:36AM January 24, 2019

Julie Bailey
Hi Ashley, Thank you for your interest in Truestream, and yes! If you have electric service with Great Lakes Energy, you will have the option for fiber internet through Truestream! Our plan is to follow the path of the electric lines, so if they are underground, the fiber lines will be as well. If you have any questions, please let me know.

User Avatar

12:27PM January 04, 2019

Ron Shanks
I've seen the crews on Pincherry Rd. Any word on when they're going to connect us?


User Avatar

11:33AM January 07, 2019

Julie Bailey
Hi Ron, thank you for your interest in Truestream! Most of Pincherry Rd, but not all, is included in our Hayes Area. Hayes, Resort, Petoskey East and Petoskey West are all included in our Phase 1 of the Petoskey area. Phase 1 construction will begin as time and resources allow, with full construction beginning in the spring, with in-home installations starting beginning in the summer. Please let me know if you have any additional questions!

User Avatar

10:04AM January 04, 2019

Edward Dahl
Right now all I have for internet is wireless (ATT) internet which is very expensive and not very consistent. I work for Trinity Health at the Local Hospitals and manage all of their servers and networking needs. I work from home mostly, 4 out of 5 days a week which is great. I really need fast internet service where I live and would love to be a customer or a beta tester for you. Is it possible to find out when you are coming to my area? Thanks Ed Dahl


User Avatar

11:36AM January 07, 2019

Julie Bailey
Hi Edward, thank you for your interest in Truestream! Right now, we are actively working in our Petoskey service area. In 2020, we will likely begin construction in our next area, outside of the Petoskey area. Demand will help us determine where to build next, so be sure to encourage your neighbors, friends, and family to register their no obligation interest, your area could be next!

User Avatar

12:01PM January 02, 2019

Julie Bailey Campaign Owner
Shawn, it was great to finally meet you after all our communications! You've kept us on our toes, but also been a big supporter of the project at the same time. I hope to see more updates from you as time goes on!


User Avatar

11:54AM January 02, 2019

Julie Bailey Campaign Owner
Hey Jason, thank you for your interest in Truestream! We are finalizing our construction and designs now for our Petoskey service area, and we will have an announcement Friday with additional details, so stay tuned!


User Avatar

11:52AM January 02, 2019

Julie Bailey Campaign Owner
Hey Jeff, thank you for your interest in Truestream! Our construction and engineering teams are working on their final design plans for the Petoskey service areas right now. We will have a construction announcement on Friday, both here, under the Updates tab, as well as on our Facebook page. I would encourage you to encourage all your neighbors to register their (no obligation) interest now, while installation costs are free!


User Avatar

11:45AM January 02, 2019

Julie Bailey Campaign Owner
Hi Jamie, thank you for your interest in Truestream! It looks like you are part of our Petoskey A2 group. We are looking at spring (once the ground thaws) for a majority of those underground installations. Patience is a virtue, right?


User Avatar

11:39AM January 02, 2019

Julie Bailey Campaign Owner
Hi Sally, thank you for your interest in Truestream! Our construction and engineering teams are finishing up on their final planning for our Petoskey service area as we speak. We expect to have an announcement letting everyone know which area(s) we will be branching out into and when on Friday! Check back here in the updates section, or visit our Facebook page for the live announcement!


User Avatar

1:49PM January 01, 2019

Shawn Powers
Just some kudos to the GLE/Truestream team. I've had months of back and forth communication with multiple people in the organization, and I was hesitantly optimistic about the fiber rollout. Then a couple weeks ago, a friend got their install. It went well. Then about a week after that, a friend down the road from my place got their install. It also went well. On New Year's Eve, I was the lucky first install of the day. Not only did the install go well, but some concerns I had were addressed with reasoned, truthful responses. (specifically, why people were advised not to change their WiFi SSIDs -- due to frequent initial updates potentially resetting modems to default) My non-standard installation was met with excitement, not frustration. And when things didn't go quite right with hardware (totally due to my unique requests), I wasn't fluffed off. Rather, one of the network techs is looking into it, and he has a history of getting back with me personally. Best of all, during the install, I got a visit from the same person I communicated with online. And even got a gift for asking so many difficult questions over the past few months. LOL! The Truestream team was professional, kind, and acted like you'd expect a CO-OP to act. Like people. I'm proud to be a part of the initial rollout, and I can assure everyone who is waiting for the build-out -- it will be worth the wait. Not just for the Internet service, but for the customer service as well. :)


User Avatar

8:15PM December 31, 2018

Jason Carlson
Just wondering if there are any updates on the pellston north location?


User Avatar

4:23PM December 31, 2018

Jeff Lear
@Julie_Bailey, Hello from Birdland Estates in Hayes TWSP! Like many, we are wondering when we could get an update on the scheduling of Truestream for our neighborhood. It appears we're tracking fairly well but I know many will be asking if we'll have it going in by next June as the place generally fills up around that time of year. Please let me know when we could expect any decisions or what the protocol to be informed will be so I can actively communicate to the rest of our homeowners as they start to plan for UpNorth 2019. Thanks for your help.


User Avatar

10:18PM December 29, 2018

Jamie Hunyady
Hello Julie, I see an SSID with Truestream in the name out here on Pleasantview. Should I be expecting contact soon? I know that fiber core is hung past my house so I’m really eager to get the rest of this install scheduled to my premises and start using the service. Any info is appreciated. Thanks!


User Avatar

4:30PM December 28, 2018

Sally Bund
We registered for service on 7-23-18. Could you update us as to when you expect to bring us on line ?


User Avatar

10:05AM December 28, 2018

Julie Bailey Campaign Owner
Hi John, thank you for your interest in Truestream! We have tried to create areas to include a similar number of address, which is why some look larger than others. If we go by demand, and the Pellston area has no options, shouldn't everyone in that area, no matter how rural or remote, be flocking to sign up? Demand is also just ONE of the factors we are using to determine where to build when branching off our main fiber lines. Our engineering and construction departments have other considerations factored in to help determine where to build as well.


User Avatar

9:56AM December 28, 2018

Julie Bailey Campaign Owner
Merry Christmas and Happy New Year Barbara! Your estimate it pretty close, we will get there! We'll keep spreading the word to get everyone to visit www.jointruestream.com if you do!


User Avatar

9:25PM December 27, 2018

John Hutchinson
I am disappointed in your method of choosing where to build first. setting each of the areas to a percent of 600 signups seems unfair. There is no way that a rural area like Pelltson north is going to be able to compete with the more populated areas. The race was rigged from the get go.


User Avatar

12:00PM December 23, 2018

Barbara j. Bradford
Merry Christmas to all the Champions right here, and to those that help us achieve the goals we all share. To Julie Bailey, you are a sparkle gem we do cherish. I had off the cuff given a number I hoped we would reach by Christmas, it was 10,000. Today we see 8,902 so we are oh so close to that number. I would think now that some are using the service it will increase interest, I hope so...Sure am excited to think just maybe we have enough to see us come in next for service area, Time will tell. GLE. we belong to the family and we really tried hard...not done until it is all we can have. So many still ask have you heard, is it us? Enjoy the season, the reason is everything. Later.....


User Avatar

3:28PM December 21, 2018

Julie Bailey Campaign Owner
Hi Larry, The exact number of crews at any given time varies. Generally speaking, we have crews that work on overhead construction, underground construction, splicing (joining) the lines, and then we have our in-home installers as well. We are actively working during the winter, but due to weather-related issues and state and county regulations, we have fewer crews out working now than you will see come spring. If you have any other questions, please let me know!


User Avatar

12:44PM December 20, 2018

Larry Fennema
Thanks for the reply Julie. Just curious, how many crews are working on the fiber optic install?


User Avatar

3:55PM December 18, 2018

Julie Bailey Campaign Owner
Daniel, you did mention that earlier and I apologize for not addressing it. I am not sure who installed that fiber optic cable in your subdivision, but since we are not the ones who installed it, we will not be using it. We will install our own when the time comes.


User Avatar

3:15PM December 18, 2018

Julie Bailey Campaign Owner
Hi Larry, thank you for your interest in Truestream, and wanting to take advantage of the postcards! Unfortunately, we have had intermittent issues with the program, so we are removing it for now and looking for a better option. In the meantime, you can stop by the Wayland office and get marketing materials to pass along to friends and neighbors encouraging them to register their interest! If you have any questions, please let me know!


User Avatar

3:12PM December 18, 2018

Julie Bailey Campaign Owner
Hi Barbara, it is good to hear from you again! Keep up the good work, but remember to enjoy the holidays too!


User Avatar

10:22AM December 18, 2018

Daniel Hoggard
Julie, You stated that because some of the homes in my subdivision are over 1500 feet from your main line that puts all of us in Petoskey East instead of Petoskey A2. However since the subdivision was wired for fiber optics when the subdivision was built I believer your main hookup is less than 200 feet and then its just hooking up to homes. Would this not still make us A2?


User Avatar

4:05PM December 17, 2018

Larry Fennema
Hello Julie, I would like to send out postcards from my Middleville (Wayland)area but no addresses came up to use. Could be the slow internet I have. Hint hint :-) It's possible I may be able to use another program for addresses to cut and paste but I need access to the postcards. Or can you look at my area to get the addresses to populate? Just in my neighborhood I have 4 people who run a home business that were ecstatic to learn fiber optic is coming. This area won't be turning our service off because it's winter. We aren't seasonal occupants We live here year round! Wayland next! Wayland next! Wayland next!


User Avatar

5:19AM December 17, 2018

Barbara j. Bradford
1,993 is not many can we see that filled in a week? talk to everyone, let's see if we can pull it out...10,000 Champions in the making?


User Avatar

5:05AM December 17, 2018

Barbara j. Bradford
My thoughts a while ago of 10,000 by Christmas was a hopeful guess estimate. However, it looks a lot more realistic each day. I congratulate all that have made a hookup and those seriously close! It just might be a reality yet. I watch wondering what happened to the announcement of the next selected place that was to come out in November? If I missed the news darn it. So much is changing rapidly now. Have to give Julie a call and tell her how much she has helped all of us that are trying to get Truestream in our areas. I have checked back on my 2 major contacts, and yes I see numbers moving along, I know Vet's are getting information from our Vets Center here, That is terrific news for them and when Truestream is in place, I am sure it can help very much in home contacts. It hit our Commission on Ageing "UPDATE". I know that too will be wonderful for Seniors some more in home settings will find Truestream helps them reach out too. Regards to everyone @ GLE -with a Merry Christmas wish to every Household in Northern Michigan, it will come, YES IT WILL! REMEMBER YOU MAKE A DIFFERENCE, PASS THE WORD, TELL A FRIEND, NEIGHBOR AND FAMILY MEMBER THAT IS WITHIN THE BOUNDS OF GLE....WE MATTER AND IT IS COMING TRUE FOR SOME DAILY.


User Avatar

1:57PM December 14, 2018

Julie Bailey Campaign Owner
Hi Janice - I apologize for the delay, but it sounds like you are all set with your service agreement, you should be seeing us out there soon! If you have any questions, please let me know!


User Avatar

10:48AM December 14, 2018

Julie Bailey Campaign Owner
Hi Dale, thank you for your interest in Truestream! It looks like you are indeed in our Petoskey A2 area! We are still on track for starting installations in the spring for our Petoskey A2 folks. As we get a little closer, we will be in contact. In the mean-time, please let me know if you have any questions!


User Avatar

10:30AM December 14, 2018

Julie Bailey Campaign Owner
Hi Daniel, thank you for your interest in Truestream! Several of the homes in your subdivision are within 1,500 ft. of our main line, which could make them a Petoskey A2. When it comes to subdivisions though, we want to connect everyone interest at the same time, making your area Petoskey East, not Petoskey A2. Good news though, you will still see construction and in-home installations in 2019 still! If you have any questions, please let me know!


User Avatar

9:51AM December 14, 2018

Julie Bailey Campaign Owner
Hey Tyler, sorry for the delay in response! The Harbor Springs area is looking like a 2020 project. Our engineering and design teams are working on the construction plans now, so we will have more details to release soon - keep an eye out in our updates section for that!


User Avatar

3:43PM December 10, 2018

Janice McDonald
I believe I just successfully signed up. Will you be sending me a contract, or will someone be coming to my home to stake out area?


User Avatar

4:58PM December 07, 2018

Dale Houston
hi Julie just asking but do you see cross village area on the list this spring a little south of cross village I see the wire about 100 feet from my house thanks just asking


User Avatar

12:27PM December 07, 2018

Daniel Hoggard
Hey Julie, I just left a message saying I was in Petoskey east but when I looked up my name it says A2. My next door neighbor shows in Petoskey East as does the house next to him. But, I know a lot of my neighbors that are signed up don't show on Petoskey East. We live in Scenic Farms subdivision and I was told that fiber optics was run thru the subdivision when it was built. Just trying to get more info.


User Avatar

8:48PM December 01, 2018

Tyler Mason
Hey Julie, I know you've answered this many times with other customers but I'd like to ask specifically for my area: Do you think we're looking at a 2019 installation date for Pleasantview Road in Harbor Springs? Or is it likely this will be a couple of years down the road if Harbor Springs doesn't pass the other areas on the interested list? Thanks!


User Avatar

1:17PM November 28, 2018

Julie Bailey Campaign Owner
Hi Evan, Thank you for your interest in Truestream! We don't have any set timelines, but I can tell you what our plans are, so far. Summer of 2019 is when we will start branching off of our main lines, out into other areas. We will likely start construction in two areas at once, and those will be the two areas with the highest demand. So far that is Petoskey East and Hayes. Petoskey West (your area) is third in demand. If that demand remains as it is now, we estimate starting on construction and installations in Petoskey West sometime in the fall of 2019. Please let me know if you have any other questions!


User Avatar

11:56AM November 28, 2018

Evan Lyall
Julie, Looking at alternative services via satellite but don't want to go that route. I am wondering if we can expect service in 2019? We are on Jones Landing south west of Petoskey. Any info would be greatly appreciated so I can make a good decision. Thanks Evan


User Avatar

10:33AM November 26, 2018

Julie Bailey Campaign Owner
Hi Howard, thank you for your interest in Truestream! We don't like paying fees, and we figure you don't want to either! While we are actively working in your area, there are no installation or start-up fees, for a standard installation. If you have any questions, please let me know!


User Avatar

4:03PM November 24, 2018

Howard Colthurst
Hi Is there a start up cost or installation cost for the internet service? Howard


User Avatar

3:37PM November 21, 2018

Julie Bailey Campaign Owner
Hi Mike, thank you for your interest in Truestream. We are still working on the final details for the business plans, including static IP addresses. We will likely have plan pricing out this winter, and available closer to the spring, so keep an eye out for that info. If you have any questions, please let me know!


User Avatar

2:32PM November 20, 2018

Mike Reed
Julie, What is the cost for business for the 1 gig service and static ip addresses?


User Avatar

11:36AM November 19, 2018

Julie Bailey Campaign Owner
Hi Martin, Thank you for your interest in Truestream! Anything is possible, but with the weather we have had this "fall", underground installations (Petoskey A2) will only become more and more difficult. Spring is looking like a better estimate, and let's hope that comes early!


User Avatar

11:33AM November 19, 2018

Julie Bailey Campaign Owner
Hi Justin, Thank you for being a Champion! We send a monthly e-newsletter to our Champions, and if you would like, you can pick up a Champions kit at any of our Great Lakes Energy offices. The kits contain promotional materials you will find helpful when talking to folks about registering their interest!


User Avatar

11:23AM November 19, 2018

Julie Bailey Campaign Owner
Hi Devin, we don't have any exact timeframes in place yet. It looks like you are part of our Petoskey West area, which is third for demand. You will likely see construction and installations starting sometime in 2019.


User Avatar

10:12AM November 19, 2018

Julie Bailey Campaign Owner
Hi Matthew, Thank you for your interest in Truestream! We don't have any set timelines for when we will be in each area. In 2019 we will start looking at which area we will go to after the Petoskey service area, and construction in that area will likely begin in 2020. Where we go next is influenced by the number of registrations. So, even if you are not in one of the first areas, keep spreading the word. The registrations truly mean something to us!


User Avatar

8:21PM November 18, 2018

Martin Van Berlo
Is it possible that we will see service in Area 2, Emmet Heights and Carob Rd , Harbor Springs this year?


User Avatar

6:45PM November 18, 2018

justin roberts
hi Julie I was just wondering if I will be contacted about being a champion for this or if I have to do something further.


User Avatar

12:00AM November 17, 2018

Devin Haas
Hey Julie, what is the ETA for my area. Just curious more than anything to get an idea of when to expect. Please and thank you.


User Avatar

4:52PM November 16, 2018

Matthew Maross
When do you think you will be in the Newaygo area by chance.


User Avatar

4:45PM November 15, 2018

Robert Schneider
Thanks for the info Julie. We can get a refund for the unused months but at a higher rate. It will be okay, but one can have hopes!


User Avatar

3:44PM November 15, 2018

Julie Bailey Campaign Owner
Oh no, Robert...Unfortunately, we are not able to get to your area until late December. Do you have ok cell service up your way, you could potentially do a hot spot for a month or so?


User Avatar

9:56AM November 15, 2018

Robert Schneider
Julie - I wrote a comment earlier and when I refreshed the page it disappeared - sorry if this duplicates it. Can you give me an estimate of when we might get hooked up? We have to pay for another year of our current provider on Dec. 1 and needless to say we're hoping we'll have Truestream by then.


User Avatar

8:10AM November 15, 2018

Robert Schneider
Julie - we are getting anxious here. Dec. 1 we have to pay for another year of our current provider. Is there any chance we will get hooked before then?


User Avatar

10:54AM November 14, 2018

Julie Bailey Campaign Owner
Hi John, thanks for your question! We are expecting to start in-home installations for your area in late December. We will be contacting you to schedule the in-home installation in a few weeks, in the meantime, if you have any questions, please let me know!


User Avatar

8:27AM November 14, 2018

John Clifton
just curious our house line is run and they tested the fiber last week. is there a estimated time for home install now?


User Avatar

3:10PM November 13, 2018

Julie Bailey Campaign Owner
If only it were that easy Joe! I may ask for a magic wand from a certain jolly ole' elf in a red coat this December! Until my wand comes in though, keep spreading the word in your area, encouraging your friends, family, and neighbors to register their interest as well!


User Avatar

2:37PM November 13, 2018

Julie Bailey Campaign Owner
Hi Kevin, Expect an email soon with more info!


User Avatar

2:11PM November 13, 2018

Joe Cowels
Ok now start in the southern part, Like the Wayland area (My Road) and meet in the middle Just a thought


User Avatar

9:24AM November 07, 2018

Kevin Graf
Hello! I live on Mitchell Rd about 5 miles east of downtown Petoskey, when will they be heading this way to start the home installations?? we already have the fiber lines connected to the power poles outside


User Avatar

1:13PM November 06, 2018

Julie Bailey Campaign Owner
Hi Andrea, thank you for your feedback on our pricing. We feel for the unbeatable download AND upload speeds we offer, not to mention the excellent customer service, we are competitively priced. We do offer a bundle discount if you select internet and phone as well. If you have any questions, please let me know!


User Avatar

8:50AM November 06, 2018

Julie Bailey Campaign Owner
Hi Annette and Michael, we will likely start branching off our main lines into the two areas with the most demand, in the summer of 2019. So far it looks like that will be Petoskey East and Hayes, where you folks are located! We will see what this winter brings for weather and installations, but if that schedule changes we will let you know!


User Avatar

8:44AM November 06, 2018

Andrea Pendell
Pricing needs to be more competitive with existing internet providers. As is your bundle package doesn’t beat what I’m paying for services and people will not go thru the hassle to switch if there’s not an incentive. Myself included!


User Avatar

5:15PM November 05, 2018

Michael Willson
I am on Brubaker Rd just east of Petoskey. When will I likely be hooked up? Michael Willson


User Avatar

10:38PM November 02, 2018

Annette Butterfield
I am so excited that you hooked up your first customers! !! I am in Hayes township. I cannot wait for service here!!!! Are we still looking at summer 2019 or are we even sooner?


User Avatar

9:00AM November 02, 2018

Julie Bailey Campaign Owner
Hi Marty, we haven't forgotten you, don't worry! We are installing the conduit as time allows with construction and the weather. We will have to submit a Miss Dig before we can put the conduit in, so when you see those flags at your house, you know we are close!


User Avatar

8:47AM November 02, 2018

Julie Bailey Campaign Owner
Hi Charles, we are planning on having a seasonal plan, the final details are being firmed up and more information will be released this winter. Even as a seasonal member, keep in mind all the possibilities unlimited access to high-speed internet year round could provide -smart home technology doesn't have to be just for your full-time residence anymore!


User Avatar

10:22PM November 01, 2018

MARTY ZOERNER
Hi Julie, What area is currently having conduit put in for the A2 customers? I don't see any details listed under my order tab, although a few weeks ago I signed the release for conduit. Please check to be sure I didn't get bumped off the waiting list. Thank you. Marty


User Avatar

2:38PM October 31, 2018

Charles Kieffer
Hi Julie -- We're interested in the tech capacity that TrueStream will allow, but are wondering about rate structure for seasonal residents. Our current provider supports a special rate for "seasonal residents" that surely helps with affordability. Will TrueStream allow for anything similar? Or will we be able to put service on "hiatus" status, at least, for months that we may not be in the neighborhood? Thanks for your assistance.


User Avatar

10:15AM October 30, 2018

Julie Bailey Campaign Owner
Jessica, standard depth for the conduit install is 24". We're getting close!


User Avatar

10:14AM October 30, 2018

Julie Bailey Campaign Owner
Hi Barbara, good to hear from you, keep up the good work!


User Avatar

11:41AM October 29, 2018

Jessica Searles
How deep is the conduit buried?


User Avatar

1:12PM October 27, 2018

Barbara j. Bradford
Just tapped 6 in my neighborhood....see how it goes for now...take care people!


User Avatar

12:49PM October 27, 2018

Barbara j. Bradford
18% to my goal, catching up on so many fronts. Election time, winter prep here, garden finished, leaves done, and seeing some people today waiting for the hook ups! So excited for them...I said some will have Christmas install presents...THEY ARE DOING IT NOW! TRUE STREAM keeps with its scheduled work. I see I have registered twice...oops...maybe they will wire me from front to back and also side to side? lol joking.......Got to find some more people today...to get my numbers moving. raini-sh today so I might have more time....thinking on who might not be signed in..check those records today too. To reach 10 K work to do...


User Avatar

3:43PM October 19, 2018

Julie Bailey Campaign Owner
Hi Darryl, thank you for your interest in Truestream! Green is just the color distinction for your area, which is West Traverse. If you were a Petoskey A1 or A2, your area would show as such when you registered. As far as construction, we plan on installing the A1 and A2's starting later this month and going through the spring, then we will branch off our main lines into the other areas. Demand will help us determine which area(s) we go to first, so keep spreading the word to all your friends and neighbors encouraging them to register their interest, lets see if you can help increase the demand in West Traverse!


User Avatar

10:49AM October 19, 2018

Shawn Powers
SQUEEEE!!! Just signed my initial contract for service. Supposedly I'm 20-30 days away from actual installation. Download party at my house next month! :D


User Avatar

8:45AM October 19, 2018

Darryl Eighmey
Hi Julie! I am at 3340 S Lake Shore Dr, Harbor Springs in West Traverse area. This area shoes up as green on your area map. What's the color green mean? Am I in A1 or A2 area? And any idea when I might get connected? Thanks!


User Avatar

10:25AM October 17, 2018

Julie Bailey Campaign Owner
Hi Peter, thank you for your interest in Truestream! We have each individual area designed with the goal of having about 600 subscribers. Each of those areas have varying internet access, a lot of people are telling us they have no internet options (the horror)! We want to go where we are wanted, so demand is helping us determine where to build, once we branch out from our main lines that connect our electric substations. If someone is unhappy with their internet access (or lack of access!) they will jump at the chance to register their interest, and spread the word to their friends and neighbors, therefore creating a higher demand for that area. If you have any questions, please let me know!


User Avatar

10:12AM October 17, 2018

Julie Bailey Campaign Owner
Hi Robert, it looks like your service was cancelled, so I went ahead and reinstated it. You should see it listed on your dashboard again. If not, please let me know!


User Avatar

9:51AM October 17, 2018

peter Dryovage
It would be nice if areas that were only served by satellite (or on a wait list for DSL to free up) could get priority. I notice some of the places that are signed up already have options like Charter....I understand you have to do what’s best, just saying it would be nice. I am looking forward to being able to update my website, send client attachments and stream video again... !


User Avatar

8:47AM October 17, 2018

Robert Schneider
Hi Julie, I do have another question. I am not sure what I am doing wrong but when I go into "My Dashboard" I no longer see my order there but instead see "Sign up for this campaign" which makes me nervous that my order has been lost. But another time I saw that and put in another order and then I had two orders listed so I cancelled one of them. I am finding this whole website a little wonky. How can I be sure my order is still there?


User Avatar

11:32AM October 16, 2018

Julie Bailey Campaign Owner
Hi Robert! We are still on track to start installations for our Petoskey A1 folks starting in November. Those installations will then continue through the winter. You will be hearing from us shortly to confirm you are still interested, and let you know the next steps. If you have any questions in the meantime, please let me know!


User Avatar

12:02AM October 16, 2018

Barbara j. Bradford
My challenge? Find 5 new contacts tomorrow,,, will you try to find your 5?....yes we can...


User Avatar

11:59PM October 15, 2018

Barbara j. Bradford
whew the weather is changing fast! Got some"stuff" out of the way, now to get busy here. I looked up my quota thought and it was 10,000 before Christmas....a BREEZE TO HOME PLATE! Come on Antrim County, we are Boyne section. Let's get us back on the track....10K before Christmas? Excited to put us on the map? Today some hail, rain, leaves dropping like flies...however there is plenty of dig time ahead. Dreams can be real, and some dream of a hook up by Christmas...for some yes. Rome ya know the story...not built in a day! I am not discouraged at all, excited for those having it happen right now, excited about who will be next and excited for them also...We all are having something very new for up here in the North...no baby is born without needing 9 months....some pop early and God knows we want the baby healthy, so goes this Fiber Power, no short cuts, nothing incomplete, it takes challenges and time...we have it..we have had it for a long time. When the time gets close we always yearn for a short cut....quicker, that is human...but this takes time...all are treated fairly and honest answers can haunt you...never fear it is near....it is ours..relax, watch progress happen.....encourage you? YOU???? heck you come encourage others, we can make it a song? We can do anything if we try and want enough....I want enough of Boyne to come let's get at it again ok?


User Avatar

9:24PM October 15, 2018

Robert Schneider
Julie, We are in the A-1 area. Any estimate of when we might get service? We have lines strung past our house with coils of slack service. How long do you estimate it will take to hook up everyone in A-1? I have not received an email completing our order yet - does that mean that connection is not imminent for us?


User Avatar

11:28AM October 15, 2018

Julie Bailey Campaign Owner
Hi Tom and Gary, to answer both of your questions, I cannot tell you an exact date services will be installed up your way. We are starting in-home installations VERY soon for some lucky folks along our main fiber lines. Those installations will continue through the winter and into the spring. Summer is when we are planning on branching out into the other areas, and we will do that by demand. So far, it looks like the Petoskey East and Hayes areas want us the most. Overall, the Petoskey area build is expected to take 2-3 years. Spread the word to all your friends and neighbors and encourage them to register their interest, lets see if you can help build up the demand for your area to get service faster!


User Avatar

11:16AM October 15, 2018

GARY PAULY
When do you expect your Cross Village zone to have service available. many of us are being asked to sign contracts with other satellite and/ or tower to tower wifi services. I do not want to enter into a multi year contract with another provider if your service is eminent with in the coming year.


User Avatar

5:39PM October 14, 2018

Tom Good
We, as well as quite a few others, have a cottage on Lamkin Road near GoodHart. Do you know if the fiber optic cable will be available to us and when?


User Avatar

1:15PM October 12, 2018

Julie Bailey Campaign Owner
Hi Sandra, thank you for your interest in Truestream! Right now, we are only bringing our high-speed fiber internet to our members of Great Lakes Energy, and no, you can't just choose who your provider is. Once we are established and providing services to our members, we may look at expanding into areas outside our electrical territory. If you have any questions, please let me know!


User Avatar

8:22AM October 12, 2018

Sandra Pritchard
I live in town in Boyne City, less than a mile from GLE headquarters. When will you be installing on E. Lincoln St.? Also, I've been a GLE customer for many years in the past at prior addresses, but electricity for this address is serviced by Consumer's. I don't have any choice over that, do I?


User Avatar

9:20PM October 08, 2018

Julie Bailey Campaign Owner
Welcome to the Truestream team Gail! We are currently working in our Petoskey service area, but we plan on expanding, beginning that construction phase in 2020. Demand will help us determine where to go next, so be sure to spread the word to your friends, family and neighbors and encourage them to register their interest as well! Be sure to check back here for updates, as well as our Facebook page! If you have any questions, please let me know!


User Avatar

12:00PM October 08, 2018

Gail Kretchman
We are extremely interested in having fiber options in the Scottville area. At this time we receive internet and mobile phone service through Verizon. Our TV comes through Dish Network/Satellite. this results in charges for TV, Phone and internet which is getting very


User Avatar

10:21AM October 08, 2018

Julie Bailey Campaign Owner
Hi Curtis! Yes, the residential voice option is a home phone service. If you have any other questions, please let me know!


User Avatar

2:48PM October 05, 2018

Curtis E Regentin
Does residential voice service mean that you can only make calls from your residence and not make calls from elsewhere? Is your voice service more like a land line?


User Avatar

12:03PM October 05, 2018

Julie Bailey Campaign Owner
Hi Valeri, thank you for your interest in Truestream! I assure you, this is a very real project! We are on schedule to start connecting some very lucky subscribers located on off of our main fiber lines in November! As far as the Hayes area, no, it does not need to be at 100% before we will start construction, we are using that more as a gauge of demand - and Hayes currently sits in second place for demand. Ideally, we will begin branching off of our main lines into the two highest demand areas in the summer of 2019. It isn't an exact time frame, but hopefully it will help you make a more informed decision. If you have any questions, please let me know!


User Avatar

9:54AM October 04, 2018

valeri ramage
How soon will we know if this will actually be a reality? If I don't know something soon I will have to upgrade my Direct TV since the equipment is in desperate need of an upgrade. This usually requires a commitment from Direct TV. I live in Hayes township and we are at 67%. Does it need to reach 100% for you to start this project? Will it be at least another year from now?


User Avatar

10:10AM October 01, 2018

Julie Bailey Campaign Owner
Hi Tim, it looks like our Wayland office is probably closest to you, the address is 1049 133rd Ave, Wayland. They are open 7:30am-4pm. Please let me know if you need anything else!


User Avatar

10:52AM September 29, 2018

Tim Adamczyk
Julie, I do. I am in the Allegan area. Thank you, Tim


User Avatar

12:06PM September 28, 2018

Julie Bailey Campaign Owner
Hi Tim, our Champions kit, that include printed materials (and more!) is available for pick up at any of our Great Lakes Energy locations. If you need the address of our closest office to you, please let me know!


User Avatar

11:25AM September 28, 2018

Tim Adamczyk
Julie, Would it be possible to have those printed materials sent out to me so I can distribute in my area? Thank you, Tim


User Avatar

3:06PM September 27, 2018

Julie Bailey Campaign Owner
Hi Robert! We have tried to inform all of our Great Lakes Energy members, both in print and electronically. Several announcements have appeared in our monthly magazine, as bill inserts, in our monthly newsletter, in our e-newsletters, on our website, and on social media. Specifically in Emmet Co. where construction has begun we have sent postcards to all our members announcing the new service and encouraging them to register online or by calling us if they have limited internet. We also welcome grassroots efforts! Feel free to mention the services to your neighbors when you see them! You can also sign up to be a Champion for your area, receive some printed and promotional materials from us, and help spread the word to all your friends, family and neighbors that! We welcome any additional suggestions as well, thank you!


User Avatar

2:05PM September 27, 2018

Robert Osborn
Julie, Thank you for answering me earlier. I’m a Hughesnet sufferer and I’m beyond frustrated with the “service”. I have a question about your surveying for new customers. A number of my neighbors have no internet at all but might be interested in getting it through GLE. I’m wondering how you find out about them if they aren’t online already. Plenty of folks still don’t know or don’t know much about the fiber optic service being offered.


User Avatar

9:08AM September 27, 2018

Julie Bailey Campaign Owner
Hi Marty, we are currently working with the MPSC on details of the Lifeline program, so we don't have a lot to share on that yet. As far as A2's getting fiber before the end of the year...we plan on getting some conduit installed for the members before the ground freezes...but still to be determined if we will be able to run fiber to the A2's yet this year. Stay tuned!


User Avatar

9:00AM September 27, 2018

Julie Bailey Campaign Owner
Hi Shawn, those big coils looped on some of the poles are called slack storage, and with a few exceptions, so far they are only along our main fiber line. If someone is within about 1500 ft. of that and they are not registered as an A1 or A2, have them email us and we can verify their location!


User Avatar

8:41AM September 27, 2018

MARTY ZOERNER
Hi Julie, Are there areas where A2 customers are likely to get service before the end of the year? If so where? Thank you.


User Avatar

8:39AM September 27, 2018

MARTY ZOERNER
Hi Julie, will true stream be participating in the Michigan Lifeline program to help our seniors with connectivity? https://www.michigan.gov/mpsc/0,4639,7-159-16400_17280-402839--,00.html


User Avatar

7:59PM September 26, 2018

Shawn Powers
I assumed it was the big coils of fiber hanging on poles all over, but there are some coils next to houses I know are not in the A1/A2 area. No big deal, it really was just curiosity. :D


User Avatar

3:46PM September 26, 2018

Julie Bailey Campaign Owner
Hi Shawn, why yes, we do have a map of the exact location of the main line path that connects all of our substations. Unfortunately for you (and me!), our engineering department keeps that under lock and key. The best I can say is take a drive and look around.


User Avatar

2:32PM September 26, 2018

Shawn Powers
Is there a map of the main line path? I'm in A1, which is beyond awesome, but out of pure, morbid curiosity, I'm curious where the line itself goes.


User Avatar

12:05PM September 25, 2018

Julie Bailey Campaign Owner
Hi Robert, I apologize your questions were not being addressed, let me do my best to help out. We plan on offering a seasonal plan, but what that will exactly look like is still in the works. We will have more details on that this winter. As far as installing the fiber lines overhead or underground, our plan is to follow the same path as the electric lines. If your electric is underground, your fiber line will be as well. If you have any additional questions, please let me know!


User Avatar

11:56AM September 25, 2018

Robert Osborn
I still have questions which no one seems interested in addressing so far. I’ll try again. Can the service be suspended for a period of time such as 4-5 months when no one is using it? And can the fiber optic line running from the power line pole be buried? My power and old phone lines are both buried and I would not want an overhead line.


User Avatar

3:59PM September 24, 2018

Julie Bailey Campaign Owner
Brian, thanks for your enthusiasm! We are getting so close, it is really an exciting time for us and all of our Petoskey area Truestreamers!


User Avatar

3:53PM September 24, 2018

Julie Bailey Campaign Owner
Hi John, we don't have anyone connected quite yet, we are planning our first installs for October (ahh...right around the corner!). Our plan is for the crew to come in and connect the house off of the main line. Once that is complete, we call to set up the in-home installation. Just like that - the high-speed fiber internet you deserve is at your fingertips!


User Avatar

2:51PM September 24, 2018

Brian Mendham
I live on Intertown rd, and I see you guys installing 100-300 feet down the road!! I’m so excited to have internet for the first time in 3 years and I’m so not paying the 5-7K install fees from charter!


User Avatar

12:15PM September 24, 2018

John Clifton
just wondering if anyone has been connected yet and if so how long did it take after they had the main line ran?


User Avatar

12:07PM September 24, 2018

Julie Bailey Campaign Owner
Ellen, we are getting close! We are excited to be able to provide such a needed service to so many who are lacking options!


User Avatar

12:00PM September 24, 2018

Julie Bailey Campaign Owner
Dakota, we plan on on completing the Petoskey service area in 3 years. Demand will help us determine where to build next, and Pellston North and South are right in the middle as far as demand, so far. Spread the word to all your friends and neighbors, encourage them to register their interest, and see if we can get more demand in your area!


User Avatar

11:55AM September 24, 2018

Julie Bailey Campaign Owner
Anthony, we have been out working near that area. Send me an email at info@jointruestream.com and I will verify your location for you!


User Avatar

10:27PM September 23, 2018

Ellen Hufnagel
I'm in Petoskey East and excited to see that this area is 67% towards completion. Living on Sheaffers Crossing (Antler Hill assoc) there are only 4 or 5 full time homes and no one wants to provide service. No hot spots with Verizon or AT&T, Viasat/Excede is horrible service and outrageous in cost. Hughsnet is the same. Cant get a landline, even though my home had one once upon a time. So, as soon as you want to have access to the easement that runs thru my property....have at it.


User Avatar

3:33PM September 21, 2018

Dakota Cameron
So chances are that the pellston area wont be added for at least another 4 years?


User Avatar

8:07AM September 20, 2018

Anthony Talarico
There has been construction going on along the sides of N Conway rd in Oden / Conway, digging down into the shoulders, and it appears that they are laying corrugated conduit. I don't think my area is A1 or A2 but is it possible that they are prepping to lay fiber through that area?


User Avatar

4:25PM September 17, 2018

Julie Bailey Campaign Owner
Barbara, as you know, going out and talking to people, they think it is too good to be true! As we draw closer to in-home installations, I think we will see a whole new wave of interest. We aren't full of empty promises of 'someday', we are making it happen!


User Avatar

4:14PM September 17, 2018

Julie Bailey Campaign Owner
Lynn, we'll get there! Keep spreading the word and get your friends and neighbors to register their interest! Spring of 2019 is when we plan to start branching off of the main lines into the other areas, and we want to go to where we are wanted, so demand (registrations) will play a factor!


User Avatar

3:40PM September 17, 2018

Julie Bailey Campaign Owner
Hi Jim, did you know for every negative piece of news you need to hear three positives to counter act it? Jim, I like your name, it's very distinguished. That shirt you are wearing looks very nice on you. You are really excited about Truestream, and we love that about you! Silver Creek will likely be 2019 sometime...so close, yet 2019 seems so far away...we'll get there though!


User Avatar

8:44AM September 17, 2018

Barbara j. Bradford
funny, how one person sees a white truestream truck in the immediate area where they live, and they are going ballistic! Goes to show people hear but do not comprehend it is real even yet. BUT...IT IS!!! Those trucks are wide open view and men jump out and people with more kinds of stuff pop out and they get it!!! "IT" is here! Now....yup Petoskey knows the feeling....I love it...makes me know I am right, people are not listening because up to now, it has been babble...go down state and it all happens as a daily event, up here it is kind of futuristic isn't it? We are seeing roads being fixed now finally and are we mad at the inconvenience? NEVER! WE ARE GETTING ROADS WITH MARKINGS, NO HOLES, WE CAN GO TO CHARLEVOIX, GAYLORD EVERYWHERE...WE ARE JUST LIKE DOWN STATE, WE HAVE CHOICES IN MORE THINGS. WHAT ROAD WILL I TAKE NEXT TO SEE THE CHANGES....? I TOOK AN AFTERNOON TO JUST DRIVE AND LOOK, CHANGE IS UPON NORTHERN MICHIGAN. THANKS TO ALL YOU DOING THE WORK...still think 10,000 will be supporters before or by Christmas!


User Avatar

11:16AM September 16, 2018

Lynn Oliver
PLEASE TAKE YOUR FIBER ALL THE WAY UP LARKS LAKE ROAD to LEVERING ROAD. Our address is Pellston but we are 12 miles from downtown Pellston and five minutes from Cross Village in a horrible hole that no one ever wants to service. It took 45 days to get a phone when we moved out here because all phone companies said they did not service this area. I love being rural but PLEEEEAAAASE!!!! Former HughesNet customer suffering with present VIASAT SATELLITE internet.


User Avatar

10:41AM September 14, 2018

Jim Will
Will service be provided to the Silver Creek subdivision yet this year?


User Avatar

3:38PM September 13, 2018

Julie Bailey Campaign Owner
HI Jessica, the main route our fiber lines are taking is located in part of all the areas listed, so yes, we have a section in the Petoskey East area. If you have any questions, let me know!


User Avatar

3:37PM September 13, 2018

Julie Bailey Campaign Owner
Hey Jason, we are still on track to start installations for the Petoskey A1 folks starting in November, Petoskey A2 will follow, then we branch out into the areas, probably starting in the summer!


User Avatar

6:31AM September 13, 2018

Jessica Dallaire
Is Petoskey east area part of the backbone!!?!


User Avatar

2:54PM September 12, 2018

jason weaver
Just curious I see in the petoskey east area alot of trucks near silver creek road. any timeframe for that area?


User Avatar

9:10AM September 11, 2018

Julie Bailey Campaign Owner
Shawn, we are still on track for starting installations in November for the Petoskey A1's. They do seem a little slow in registering though right? We have some more marketing plans in the works for them, but in the meantime, the progress bar just helps us know where the demand is, primarily outside the A1 and A2 areas.


User Avatar

2:46PM September 10, 2018

Shawn Powers
Just curious if the Petoskey_A1 areas are still expecting in-house connectivity in November? It seems too good to be true, and the progress percentage is disheartening as October is just around the corner...


User Avatar

9:40AM September 05, 2018

Julie Bailey Campaign Owner
Hi Tim, thanks for your question! As Great Lakes Energy, we serve about 15,000 members in the Petoskey service district. Our studies have shown we should be able to sign up about 40% of those members for Truestream (about 6,000 people). Excluding the A1 and A2 areas that are in construction, we have 10 areas, with a goal of 600 sign ups per area - that is where the % comes from, and no, they don't have to reach 100% before we start building. That is just a guide to show what area has the highest demand. If you have any more questions, let me know!


User Avatar

9:38AM September 05, 2018

Julie Bailey Campaign Owner
Hi Mike, thank you for your interest in Truestream! We will be in our Petoskey service area 2-3 years. That being said, our plan is about a year from now, we assess how it is going in the Petoskey area and start looking into where we may want to build next. Construction in that next area could then begin in 2020. Part of determining that next area to go to will be demand, so be sure to encourage your friends and neighbors to register their interest as well!


User Avatar

3:56PM September 04, 2018

Tim Adamczyk
Julie, Out of curiosity, how was the "goal" calculated under the business plan deployment of the Truestream fiber service? Meaning, if area X has 1000 customers and the bar graph indicates 10% to goal, does that mean 100 of the 1000 customers have signed up for it? And, does each area have to hit the 100% mark before construction will begin in that area? Just asking because the reality will be a very rare circumstance that any one area will attain 100%. Thank you.


User Avatar

4:30PM September 02, 2018

MIKE BAKER
I am in the Kalkaska region, and do you have a rough idea when service will be in my area? I don't want to get in a contract with satellite service, and my Verizon cell internet is up in a year.


User Avatar

10:50AM August 31, 2018

Barbara j. Bradford
sorry for the error. Excited to see how the numbers of Supporters will change in the month of October. Thanks for all the help. Fantastic staff we have! .


User Avatar

10:44AM August 31, 2018

Barbara j. Bradford
I hope you all are well after a terrible storm outage! Just in case my message misses target. Julie and Sharie, C.-- we do NOT need the discussed materials I met yesterday with all 3 individuals, things are set, In hand materials were suffice. I had a copy of the page we talked about, I am assured it is all they need, with a new printer now in house, it will print it to a little over 1,000 homes the end of OCTOBER -INCLUDING "OUR PAGE!" THEY TOO SEE HOW IT CAN HELP THE LIVES OF SENIORS IN THIS COUNTY TO BE INCLUDED IN THE BIG PICTURE OF LIVES CHANGING DAY BY DAY. eXCITED TO SEE HOW OUR NUMB


User Avatar

1:06PM August 30, 2018

Barbara j. Bradford
July 26th. 2018- ribbon cutting to begin Petoskey area! and the word was shouted loud and clear. (tell us you want join True stream .com..... in your house...... and in your neighborhood! That was just 30 days ago and 5,234 have hollered 'YES BRING IT!"......Now is that GRASS ROOTS reply? I say


User Avatar

1:06PM August 30, 2018

Barbara j. Bradford
July 26th. 2018- ribbon cutting to begin Petoskey area! and the word was shouted loud and clear. (tell us you want join True stream .com..... in your house...... and in your neighborhood! That was just 30 days ago and 5,234 have hollered 'YES BRING IT!"......Now is that GRASS ROOTS reply? I say


User Avatar

3:54PM August 29, 2018

Julie Bailey Campaign Owner
Hi Thomas, Thank you for your interest in Truestream! I will verify your address location and email you what I find out! If you have any questions, please let me know, thanks!


User Avatar

3:01PM August 29, 2018

Thomas Steckert
When we signed up with truestream a few weeks ago, we were placed in the Cross Village area based on our address. However, we are located directly on M-119, just north of Good Hart, and in recent days workers with equipment bearing the truestream logo have been working in the electric right-of-way that runs through our property. Is it a certainty that we aren't actually in your core group? (I'm hesitant to post my actual address on a public message board, but I imagine you can get it through from your database, if necessary.) Thank you.


User Avatar

10:13AM August 28, 2018

Julie Bailey Campaign Owner
Hi Joshua, Thank you for your interest in Truestream! Our plan is to bring high-speed fiber internet to all of our Great Lakes Energy members. Right now they are working in the Petoskey service area, but in about a year we will be looking for our next area to start building. Demand will help us determine where to start building next, so spread the word to all your friends, family and neighbors and encourage them to register their interest as well!


User Avatar

8:36AM August 28, 2018

Joshua Woodruff
Bring service to Kalkaska group more specifically Lakes of the North / Wilderness Valley, horrible DSL service is all we have!


User Avatar

5:58PM August 24, 2018

Julie Bailey Campaign Owner
Hi Bob, Thank you for your interest in Truestream! Once we get closer to actual installations, we will be contacting everyone that has registered in that area, and verify they are still interested in service, discuss which plan might be best for their lifestyle, and schedule the in-home installation. If you have any questions in the meantime, please let us know!


User Avatar

2:28PM August 24, 2018

Julie Bailey Campaign Owner
Hi Al, It sounds like your community wide meeting was a big success for Truestream! Thank you for being such an awesome Champion! If you need any more marketing materials, stop by the Boyne City office and I will get you more.


User Avatar

8:44AM August 24, 2018

Bob Lehner
We have seen workers in our area installing fiber. If we have registered, will we receive an e-mail when the service is available, or ideally in advance of when the service is available, so that we can sign up? Thanks very much-- Bob


User Avatar

6:49PM August 23, 2018

Al Adan
We just had a Lake Louise (Thumb Lake - Hudson Township in Charlevoix) community wide meeting last night and there were 80-90 people in attendance one of the biggest ever. I distributed printed materials from the Champions meeting and gave a presentation, sharing the information we had been given. The interest was overwhelming. Everyone in the lake community is MORE THAN EXCITED ABOUT THE POSSIBILITY OF FIBER INTERNET (and getting rid of DSL or Satellite). Based on what I heard, it can't come soon enough. My wife and I wore the T-shirts to the meeting and everyone was calling them the billboards. thanks for providing the marketing materials - I was able to encourage everyone to sign up and register on the TrueStream site and to pass on the information to neighbors who were not present at the meeting.


User Avatar

2:19PM August 23, 2018

Julie Bailey Campaign Owner
Hi Annie! The Wayland Area is at 6%. We will be up in the Petoskey Area for a while, but keep spreading the word and encouraging people to register! If you have any questions, please let me know.


User Avatar

11:17AM August 23, 2018

Barbara j. Bradford
When someone told me about jointruestream.com. I was blown away happy. Then I began to invite my friends- like the old story, tell someone a secret and next thing you know...the world knows the secret. Well jointruestream.com is no secret!, I can see the spools of Fiber optical,the white trucks in neighborhoods!. To be able to reach out with new smart phones and reach libraries of books etc. from home and so many other ways of using this wonderful tool here at home. I remember when I learned "upload and download" from a family member...Who know that that little line could blaze through in a zip! Technology will take us to space far beyond our dreams can imagine...In school we learned about the blazing trails to the "new Alaska: The Last Frontier . I remember laying on the floor as a child reading the weekly reports of those brave souls that loaded up and headed for Alaska! I just wanted to go right now. One day our kids will look at our youth and ask, "How did you guys survive? Kerosene lamps? for real? Typewriters with no plug ins? No dishwasher? Just think of all you do today and ask your self this question. I told I am sure more than 150 people just me, myself and I. Have you shared your knowledge? Have you taken a minute to go to jointruestream.com and signed yourself in as a 'CHAMPION? How will GLE know you care if you do not do so? Mindead? Plea take an in and let them count your household as someone wanting the newest way to communicate as soon as possible....I believe if you look at the site and all the things to check out beside options...remember, they bring and install it free of charge! you chose the options best suited for your household....tell all you know and live by, change your neighborhood, your town, our living space...we can, notice the numbers? moving closer to 5,000. now. You help and watch the numbers....thanks. Remember if you need help the comment section will help you too.


User Avatar

4:07PM August 21, 2018

Annie Minshall
Any update on where the Wayland area is in % to goal? We sure could use this service out here!!!!


User Avatar

10:13AM August 21, 2018

Julie Bailey Campaign Owner
Hi Martin, Thank you for your interest in Truestream! If you have any questions, please let me know.


User Avatar

9:58AM August 21, 2018

Julie Bailey Campaign Owner
Hi Al, After seeing the enthusiasm at the Champion meeting, we are looking into some options for each area to be able to connect with others in their area. We will keep you posted when we come up with a solution!


User Avatar

9:14AM August 21, 2018

Julie Bailey Campaign Owner
Hi Michael, Thanks for coming to the kick-off event! I was toward the back of the room and didn't hear all of the questions, but here are my thoughts - if demand plays a big part in determining construction, everyone who is unhappy with their current service options (or lack of options) will sign up, and sign up quick, driving up the demand in that area. We aren't planning on specifically including (or excluding) someone based on their current available internet options, if a Great Lakes Energy member wants Truestream, we want to provide it to them! If you have any questions, please let me know.


User Avatar

9:14PM August 19, 2018

Al Adan
Hi Julie, thanks for your follow-up. I just looked and found the dropdown you mentioned, I had missed that before. I addition to sorting it by area, it would be good if the supporters list could be also sorted alphabetically so it would make it easier to scroll down and look at names and skip the "anonymous" supporters. I understand that you can search by individual name, but that is clunky and time consuming. A simple alpha listing by area would make it easier for champions. Thanks for considering. We have a Lake Louise (Thumb Lake) Community Wide meeting this coming Weds and I am on the agenda to build more interest on truestream.


User Avatar

5:32PM August 19, 2018

Martin Van Berlo
Just read down the page further and found the answer to my question. Looking forward to Truestream service!


User Avatar

5:25PM August 19, 2018

Martin Van Berlo
The map on the website has various colors for various areas but I do not see a key for the meaning of the colors. Can you explain the purpose of the colors?


User Avatar

11:30PM August 18, 2018

Barbara j. Bradford
Seems the internet express is coming to town. Some will be fooled by anything that moves. I personally will keep on working and asking people to join. I want to see GLEjointruestream become the giant here...If it can carry our electrical works and keep on going, good enough for me to want. Plus I just am sick of all the yak about hi speed etc...ya see little signs popping up here and there...but when they take the signs down, who will you call for the problem....I for one say. joinTruestream, they have not just fast speed, but Fiber optic lines and we know where to find them everyday...Must be some got a bit of a scare when join truestream said ok, family, we are ready now to take the next step. We have invested in you and you us...We will be here and we are coming as fast as we can with something not seen up Northern Michigan...we know what towers do in hills and bellies...NOTHING...so let's just continue to call others, cool our jets. and pray we are right....one day we get our break....our turn, I will not throw in my hand no sir! let's hear some new names here .... we are not building the last few days.... got to get on it guys, and me too! Julie I will give a holler to ya when I get to the Boyne doors ok?


User Avatar

5:50PM August 17, 2018

Michael Fettig
I attended the meeting last nigh. Thank for a great meeting! One thing struck me a little odd. A question was asked if Great Lakes would focus on those, like me, that do not have any form of wired (Carter Perish)internet first. It was said that Great Lakes management did not think that these areas would be more interested then those who already had a form of wired internet. But yet when the group was asked "how many have data caps" well over half raised there hands. This seems to indicate to me a large interest of those who do not have wired internet. I hope that Great Lakes will look at this a little closer.


User Avatar

4:19PM August 17, 2018

Julie Bailey Campaign Owner
Hi Al, thanks for attending our event last night, we sure had a good time meeting everyone! We are brainstorming ways to get Champions (or anyone who is just really excited about Truestream!) to be able to connect easier, but in the meantime, you can filter supporters by area. When you click on the Supporters tab, it says Check out who's already registered! at the top, just below that, there is a drop down to filter by area. You should be able to select Boyne from there. If that isn't working for you, please let me know! Have a great weekend!


User Avatar

4:13PM August 17, 2018

Julie Bailey Campaign Owner
Barbara, you missed a good time, but you are more than welcome to come to our Boyne City office M-F 8am-4:30pm!


User Avatar

12:16PM August 17, 2018

Al Adan
Julie, I attended the Champions Mtg at Nubs Nob last night. That was very helpful. What also would be helpful is if we could sort the 4,378 supporters by area. I just tried a very time consuming process of scrolling down a few at a time (on my very slow current internet) to see if I recognized some of the names in the Boyne Area (where I am) and finally quit after looking a lots of names from other areas that didn't mean anything to me as a Boyne Area Champion. Unfortunately, there are also a lot of anonymous supporters so it would be great if I could click on the "supporters link" and filter out by area and alphabetically by name, excluding the anonymous supporters.


User Avatar

3:34PM August 16, 2018

Barbara j. Bradford
working on my "plans", few more contacts today, but the group activities are pressing the same dates to a point...I plan to talk to Seniors this new week, got the Vets group going forward now. Back to the twp. next meeting and a few things here. Gave you a point to consider with me for tonight...Serious consideration....re: heading up to Nubs Nob. Thinking pick up my materials in the daylight at Boyne instead?


User Avatar

5:33PM August 14, 2018

Julie Bailey Campaign Owner
Hi James, thanks for your interest in Truestream! I am putting the info out here, in case anyone else has the same questions, but I will email you as well. Our in-home installers will make sure all your existing devices are connected before they leave. We are not offering television, so how you choose to bring cable/local channels into your home is up to you. Since everyone has their own preferences, we aren't planning on recommending any one product or service for television. As far as equipment to buy to bring the high speed fiber-internet into your home, we will provide a router with built in WiFi. If you are asking about television equipment, again, that would be up to you to decide what works best for you. For home phone service, we offer a $5 a month discount when bundled with an internet plan, but we have no plans on further reducing that at this time. If you have any additional questions at this time, please let me know!


User Avatar

3:24PM August 14, 2018

James McMahon
Will you provide information on how to use your broadband for local and network TV channels? Will you advise as to what types of equipment to purchase? Will you reduce your monthly phone charge to be more competitive with Spectrum phone service? Phone service currently costs me $19.99 on Spectrum / Charter. Please send your responses to my email address. Thank you.


User Avatar

8:13AM August 13, 2018

Julie Bailey Campaign Owner
Hi Robert-our plan is to follow the path of the electric lines-if they go overhead, so does the fiber. If they go underground, so does the fiber, that includes the service right up to your house. As far as suspending service, we are working on a plan for our seasonal members, so keep an eye our for that later this year!


User Avatar

9:42AM August 12, 2018

Robert Osborn
Anyone know if they are willing to bury the cable to the house? And if service can be suspended for a few months at a time?


User Avatar

12:46PM August 11, 2018

Robert Osborn
I have underground electric service from the road to my house. The fiber optic would also need to be underground. Anyone know if that’s going to be an issue or not?


User Avatar

7:21PM August 10, 2018

Julie Bailey Campaign Owner
They are pretty impressive in their 6 ft. glory aren't they Jeff? It looks like you are in the Petoskey East zone, so they are not going all the way down Pickerel Lake Rd. The locations they pass directly in front of are labeled Petoskey A1 or Petoskey A2. What you can do is keep spreading the word to your friends, family and neighbors, demand will help us determine where to build next! It looks like Petoskey East and Hayes are in a pretty tight race!


User Avatar

6:01PM August 10, 2018

Jeff Urban
Driving home today and saw one of the massive spools of fiber on pickerel lake road!! So excited and happy to see that. Can you comment on if they are going to go all the way down pickerel for the November service date?


User Avatar

4:04PM August 10, 2018

Julie Bailey Campaign Owner
Barbara I am so happy to hear your meetings have gone well so far! We aren't quite ready to divide the Boyne area up yet, but we will eventually!


User Avatar

3:49PM August 10, 2018

Julie Bailey Campaign Owner
Hi Joshua, thank you for your interest! As of right now, we are in active construction in our Petoskey service area and you will notice that area is broken down further into 10 smaller areas. We want to start gauging interest in all our service areas though, because demand will help us determine where to start building next. IF the Boyne area as a whole shows a large demand, that may be the next area we start construction, and it would be broken down into smaller areas at that time. As far as the Champion Kit, you can pick that up at our Great Lakes Energy Boyne City office, or attend our first Champion Meeting at Nub's Nob next week. If you have any questions, please let me know!


User Avatar

3:42PM August 10, 2018

Julie Bailey Campaign Owner
Hi Matthew! Our plan is to bring high-speed fiber internet to ALL of our Great Lakes Energy members, eventually, but that does take time. Register your interest now and spread the word to your friends, family and neighbors, demand will help us determine where to take construction next!


User Avatar

3:00PM August 10, 2018

Barbara j. Bradford
any chance Boyne will be soon divided into the smaller territories so we can be focused more on our area and growth %? Good day yesterday. Brought it to our Antrim County BOD. Some were not aware, some had signed on themselves, and some are not in GLE. But even the audience was asking again "what is the address?" Good news on that front. Also went to Antrim Vets to ask how we can help Vets some elderly or needing things....they were excited to hear. One was already on his cp. signing in for himself....they, I assume can help those on GLE to know and sign in also. So on I go...up 2%! love it. Julie Bailey your materials were so helpful for my contacts.thanks until next round!


User Avatar

10:38AM August 10, 2018

Joshua Mouch
Hi Julie, I signed up to be a champion in the middle of the south side of the Boyne area. I haven't received anything yet, but I've already started going door to door sharing this web site to get people to register. What I'm wondering is why the Boyne area is so huge. Do we need a specific amount of people in the entire Boyne area, or just a specific number of people in any neighborhood in that area to guarantee service? What are those numbers? It seems like it should be broken into smaller sections. Another big thing to note is that Boyne Mountain is near me (about 10 miles away), and that's a WHOLE lot of subscribers, I imagine. I'm not sure if you take that into your calculations or not.


User Avatar

10:33PM August 09, 2018

Matthew Rogers
Is there any chance you are considering service to Irons in your Scottville region? I am very satisfied with GLE electricity service, and very unsatisfied with Hugesnet internet.


User Avatar

11:30AM August 05, 2018

Barbara j. Bradford
Good day again, to hot to be with the wasps so here I am...Thinking of who and how to reach out to those we many times don't see. I am still sending messages to my friends, neighbors etc. and my twp meeting is tomorrow night. I am comfortable all is ready for that meeting. Woke up to early to get up thinking some more. Do you suppose if we think about the Elderly in own homes, maybe reach them thru a talk at Sr. Lunch programs? get to our Vet's Program and ask her as she interviews vets needing if that might be another contact point for some that really need the help this offers? Considered prior or new idea? Numbers are not changing much right now, do I see that correctly. It is about to change a lot I just know it. Julie "action plans" can't fail. Just looked and it seems Boyne is moving with many new Champions yes?


User Avatar

4:26PM August 03, 2018

Julie Bailey Campaign Owner
Hi Dr. Zako - We have put the word out there, in Country Lines, a bill insert, on social media, and just recently, a postcard to everyone in the Petoskey service area. We will take all the help promoting Truestream we can get though! You can do simple things like sharing an email or Facebook post with friends and neighbors, or if you sign up to be a Champion, we will have information you can pass out as well. If you have any questions, please let me know!


User Avatar

4:15PM August 03, 2018

Julie Bailey Campaign Owner
Thanks Barbara, keep spreading the word and having everyone register their interest!


User Avatar

1:12PM August 03, 2018

Louis R. Zako MD
I live at Birchwood Farms Golf & Country Club, in West Traverse Township, 4 miles northwest of Harbor Springs. There are approximately 400-500 homeowners here. Once they learn of this alternative to Spectrum/Charter, I suspect that they will become as enthusiastic as I am about the Truestream alternative. How can Truestream help me get out the word?


User Avatar

10:10AM August 03, 2018

Barbara j. Bradford
pkg came yesterday now begins my count down. Yesterday I contacted with share to probably 75 neighbors and friends....I have my plan mapped out basically, and yes it is ambitious. No, I will not do it alone. You see 15 townships, 5 villages and 9 Districts are involved in this move...yes, we are a zoned Twp. I got my Supervisor interested, he said game on, today I see his name...we have this on the next agenda to bring on the Board if it is their will. Next my "Districts", are all elected officials of my county...they can be interested in fact one hit a return and thanked me for telling her about this! is she listed? no- perhaps she is one of the anonymous. One other is registered as a CHAMPION,that means A BIG thank you David. now the meeting in a few days...that will be big help...A past Commissioner is excited and she joined yesterday( excited news and she will be calling neighbors and family to tell them it is coming for real!, next the letter, what it will say is still cooking in my brain..But it will go to 29 Individuals in my plan. One big unifying meeting in the near future to put our county on the map! Then with letters and the help here, we will begin a mass move in this county. I think we might have a count that will interest others...I have to see... Hardly slept last night, but this is possible and i have to thank my champion Julie Bailey. I dare to be different, will it work, only you will tell me yes, when you become a CHAMPION too.


User Avatar

4:26PM August 01, 2018

Julie Bailey Campaign Owner
Barbara, you should have some information to pass out at your township meeting delivered Friday. Thank you again for your interest!


User Avatar

1:50PM August 01, 2018

Julie Bailey Campaign Owner
Megan, welcome to Michigan! We love our trees and beautiful rural setting, but the high-speed internet struggle is real! Thank you for registering your interest and spread the word to your friends and neighbors!


User Avatar

12:57PM August 01, 2018

Julie Bailey Campaign Owner
Hi Kristine, thank you for your interest! Spread the word to all your neighbors, friends and family in your area and get them to register their interest! Demand will help us determine where construction will take place next. So far our Hayes area seems to want it the most, see if you can help change that!


User Avatar

12:51PM August 01, 2018

Julie Bailey Campaign Owner
Hi James, we are working hard to bring the much needed high-speed fiber internet to as many people as soon as possible, but it does take time. Our plan is for the fiber lines to follow the same path as the electric lines, so overhead where it overhead, underground where it is underground with no installation costs.


User Avatar

11:16AM August 01, 2018

Barbara j. Bradford
Picking up information here for presentation on 8-6th. Will look for mailed info as well. Hope this goes well. Different approach but excited to see what happens... I see me in the Champions...2 times...glad to be able to look down and find us all in the Boyne area. Lots of us working hard... Good thing to see by areas. now we can talk to another perhaps we know and keep moving forward.


User Avatar

8:42AM August 01, 2018

Megan Schmelzenbach
I live on Maple Grove road in Hayes township and HughesNet can’t service me because of all the trees. I desperately need internet to connect to the world (and look for work as a recent transplant to MI). I can’t wait for fiber to get here!!!


User Avatar

7:45PM July 31, 2018

Kristine Willis
Please work on the Levering Area ASAP. All of us out here have satellite or Century Link-which is like dial up speed. Cannot wait until this reaches our area, I know a lot of residents will be switching over. Just hoping we do not have to wait years until this happens. The other service areas have more options, like charter for their internet, we do not have that option.


User Avatar

2:00PM July 31, 2018

James Szczypienski
Hurry up, I changed over from seasonal to a full-time resident and I'm holding off on signing a contract for internet service but I can't wait until next year. Also my electric service is buried cable from a pole 800 feet away to my home, Truestream in going to do the same for free to bring me internet?


User Avatar

9:09AM July 31, 2018

Julie Bailey Campaign Owner
Oh M C, we want the best of the best for our members, and you deserve no less, so that means fiber internet is the way to go! We also understand we have A LOT of seasonal locations in our service areas. Stay tuned, we are looking into offering some sort of a seasonal plan!


User Avatar

9:01AM July 31, 2018

Julie Bailey Campaign Owner
Hi Bill! We won't force you to part with anything (except maybe your slow internet). If your router and equipment can handle up to 1 Gig, by all means, keep it! On our side though, we can't guarantee a whole lot of tech support or the quality of signal strength. If you have any other questions, let me know, thanks!


User Avatar

6:58PM July 30, 2018

M C
Please consider a lower end package to compete with satellite, wimax, and other low speed providers (also offer a lower rate). A lot of cabin/cottage/part-time residents won't pay $60/mo, but would likely purchase a slower/cheaper plan. Has Great Lakes researched any new technology using their existing power lines (to avoid running fiber everywhere)? https://en.wikipedia.org/wiki/Broadband_over_power_lines#Ultra-High-frequency_(%E2%89%A5100_MHz)


User Avatar

6:43PM July 30, 2018

Bill Heise
Are there any routers currently available that would be compatible with your network? I have a home network which is extensive and the hub is an ASUS RT AC88U router which I would not like to part with.


User Avatar

10:50AM July 30, 2018

Julie Bailey Campaign Owner
Jessica, we plan on providing the WiFi router with all installations, without a monthly rental fee. There may be an additional fee if you think you will need a WiFi booster though.


User Avatar

10:23AM July 30, 2018

Jessica Searles
Will the provided WiFi routers have a monthly rental fee?


User Avatar

9:04AM July 30, 2018

Julie Bailey Campaign Owner
Hi Bill, thanks for your questions! Fiber optic lines are far superior to anything else out there, when we say 100 Mbps (or 200 Mbps or 1,000 Mbps!) we actually mean it! There is always the chance for a bit of a difference, but if it is ever more than 5-8 Mbps we would be shocked! As far as routers, we are taking the worry out of that as well! We will provide a WiFi enabled router we know can handle those speeds! Thank you for your interest and if you have any questions please let me know!


User Avatar

3:21PM July 28, 2018

Bill Heise
My current ISP advertises internet speed of 100 Mbps but I actually get about 65 Mbps which does not surprise me because the signal is running over copper wires. Will your fiber optic speeds degrade like that too? After all, the fiber gets too my house but the signal is still going to be going over the network wires in my house, correct? What about compatible routers that can take advantage of the potentially higher speeds?


User Avatar

9:03AM July 27, 2018

Julie Bailey Campaign Owner
Hi Ralph! From what I am hearing, our crews have been quite popular out your way! As a bit of a history nerd, the parallels between the early days of the electric co-op and now bringing fiber to our rural members is so interesting and exciting to me, we are truly making history!


User Avatar

5:45PM July 26, 2018

Ralph Guthrie
I just want to say thank god. We have been begging Charter for AGES to get out here and service our neighborhood. But their lines stop at Bills Farm Market out East Mitchell. I can see from my house where they stop. I saw the trucks out on the road this morning installing the fiber, stopped and talked to one of the guys installing it. Almost wanted to give him a hug haha. Very glad its coming.


User Avatar

10:13PM July 23, 2018

Julie Bailey Campaign Owner
Hi Tim, by entering an address you are strictly showing your interest in bringing high-speed internet to your location, no obligation. We recommend not signing any long term contracts that would prevent you from getting Truestream when it does come to your area, but I would say your assessment for 'best case' about two years is accurate.


User Avatar

10:06PM July 23, 2018

Julie Bailey Campaign Owner
Hi Melanie- If you have your electricity through Great Lakes Energy, we are here for you! From seasonal dirt roads to swamps, overhead and underground service, we are here to bring you the high-speed internet you need - and deserve!


User Avatar

11:07AM July 22, 2018

Tim Adamczyk
Julie, thank you for information. I am signed up as a champion and look forward to doing as much as I can to help with the process for our area. One bit of pushback that I am getting when talking to my neighbors is that they are currently in contracts with their ISPs. To my understanding about the process, if everything goes well, we are still realistically looking out at about 2 years for our area, correct? Reason I ask, is that I have been explaining that even if they are in a contract, by signing up now shows support for Truestream but at the same time does not mean they have to terminate their current contracts.


User Avatar

10:41AM July 21, 2018

Tim Adamczyk
Julie, thank you for the information. I am signed up as a champion for our area and look forward to do whatever I can to help the process. One of the topics that have come up is that some of the folks I talked to are currently in contracts with their current providers and they don't want to "commit" to signing up for Truestream. But if I am interpreting the information, it looks like best case scenario for our area would be about 2 years out, correct?


User Avatar

12:16AM July 21, 2018

Melanie Bingham
Says I am in the zone so I registered. I live down a seasonal road and everything is underground. Can u comment on this?


User Avatar

3:30PM July 20, 2018

Julie Bailey Campaign Owner
Hi Sherry, we are so excited to be offering this service to so many people who need it! Spread the word and get your friends, family and neighbors to register their interest as well - demand will help us determine where we build next!


User Avatar

3:28PM July 20, 2018

Julie Bailey Campaign Owner
Hi Tim! While I am no engineer, I have been reassured that we don't have to work from the top of the state down, connecting all areas along the way. This is why registering your interest and spreading the word to friends, family and neighbors is so important to us! We want to provide this service to people who we know want it. While some other factors may play a small part in determining where we build next, we know demand will be a major factor. Thank you for your interest!


User Avatar

12:38PM July 20, 2018

Sherry Miklusicak
Hello! I too am from the Wayland area where I have limited choices. I currently use FreedomNet. I have been fairly happy with them, but there are a lot of slow times and they do not have the equipment to get me a faster connection where I live. I have subscribed to Sling and we occasionally get the "streaming" message even when no one else is on the wi-fi. I like the 3 packages with options for speeds and I like that upload/download is symmetrical! Thank you!


User Avatar

10:08AM July 20, 2018

Tim Adamczyk
We are so excited about the potential of fiber coming in to our area. Currently, we are very limited with what is available and the high cost of those services. One question I do have.....we are in the Wayland area which, by the map, is the furthest area south. What if we have enough support to go forward with the project but other connecting areas north of us do not, does that mean we won't be able to connect?


User Avatar

8:47AM July 20, 2018

Julie Bailey Campaign Owner
Hi Al, we couldn't have said it better ourselves! This project brings a life-changing service to people who are in desperate need for that connection, and we are so excited to be able bring that service! Thank you for your interest, and be sure to spread the word to your Lake Louise family, friends and neighbors - demand will help us determine where construction will be next!


User Avatar

9:10PM July 19, 2018

Al Adan
I was so excited to see this that I actually ended up registering twice by accident. We are in great need of high speed internet at Lake Louise (Thumb Lake) in Boyne Falls. I previously high Century link DSL and was getting .28Mbps (yes, that is a decimal point in front of the 28). I switched to Hughes Net and we are currently paying more than your highest rate for 1000 Mbps and getting on average somewhere between 7Mbps and 15Mbps (and on rare occasions up to 25 Mbps) but are capped at 50 GB of data per month after which we are slowed down to crawl speed. While some may think that Lake Louise is only a summer community, there are a greater number of retirees like myself that live here full-time as well as owners that use their lake homes on a year round basis for 4 season activities. Most of them are used to high speed internet downstate and have more and more technology dependent on the the internet and wi-fi to monitor and control smart thermostats, cameras, security systems, etc. There are also more people working remotely when at the lake who would benefit from high speed internet. There are about 140 residences at the lake, three summer camps and a year round retreat center that would benefit from having high speed internet, since kids today (and adults) can't live without their smart phones. I signed up to be a champion and look forward to making this dream a reality. Keep up the good work, we are counting on you.


User Avatar

2:48PM July 17, 2018

Julie Bailey Campaign Owner
Tim, great question! Installation will follow the same path as the electrical, if it is overhead, it will be overhead. If it is underground, it will be underground. And yes, all included in the installation! Thank you for your interest!


User Avatar

12:18PM July 17, 2018

Tim Vargo
I just thought of a question that others may also have. What if we have under ground electric service to our home? Will the the fiber also be trenched to our home if it comes to our area? Is this included in the installation?


User Avatar

8:42AM July 16, 2018

Julie Bailey Campaign Owner
Hi John, thank you for your question. Upload and download speeds are symmetrical with fiber internet, which is just one of the many advantages over other providers! Thank you for your interest, if you have any other questions, let us know.


User Avatar

8:38AM July 16, 2018

Julie Bailey Campaign Owner
Hi Ellen, thank you for your comments! We see a lot of parallels between bringing electricity to rural Michigan 80+ years ago (because the big guys wouldn't) and bringing high speed internet to rural Michigan now. It is a life changing event! Be sure to spread the word, and thank you for your interest!


User Avatar

4:29PM July 15, 2018

John Hutchinson
What are the upload speeds of these services. Are the symmetrical?


User Avatar

9:56PM July 14, 2018

Ellen Hufnagel
Looking forward to actual wifi and not satillite. Frustrating when I see cable lines from Berger Rd/Mitchelle Rd heading east and down S. Ellsworth Rd, knowing they are not Truestream but another provider who has refused to come "up the hill" into Antler Hill Assoc because there are only 3 full time homes. Many of my coworkers who live rural Petoskey and are Great Lakes customers are all excited and ready to make the change. Because my unlimited data package is so bad, we are getting ready to cancel service. Why pay the amount we are paying and get nothing. Between that and horrible cellular service with Verizon....I am personally saying WELCOME, WELCOME, WELCOME and THANK YOU, THANK YOU, THANK YOU from all of the unsatisfide Satillite internet customers.


User Avatar

10:45AM July 11, 2018

Julie Bailey Campaign Owner
Welcome to the Truestream CHAMPION team Mark! For now, the best thing you can do is spread the word to all your friends and neighbors. We have some handy templates available for social media (don't forget to like our Facebook page yourself!)and email located under My Dashboard-Get Involved, Spread the Word. We also have packets of marketing materials in the works, so stay tuned!


User Avatar

9:49AM July 11, 2018

Mark Sanders
Please let me know what I can do as a champion! So looking forward to true high speed at home.


User Avatar

9:31PM July 10, 2018

Julie Bailey Campaign Owner
Hi Jessica, interesting issue you have there...I will double check with the people responsible for the mapping. In the meantime, I see your service address with Great Lakes Energy does not have a N designation, so I would go without it for this as well.


User Avatar

8:08PM July 10, 2018

Jessica Searles
Julie, my zone/area differs based on how I enter my address (i.e., whether or not I include "N" for north). The map pin is in exactly the same place, though, for both versions of my address. How can I find out my correct zone?


User Avatar

5:00PM July 09, 2018

Julie Bailey Campaign Owner
Holy cat biscuits Shawn, we are excited too! When we say this is truly life changing, we mean it, and we are honored to be part of it! In my semi-limited tech knowledge, I know the standard installations will include one piece of hardware, a router that will also include managed WiFi. Once we get closer to installations, we will have a more detailed update on the equipment itself. In the mean time, spread the word, and thank you for your interest and excitement!


User Avatar

4:39PM July 09, 2018

Julie Bailey Campaign Owner
Hey Jim, we are glad you have you here for the summer months! At this time, a seasonal rate is something still under consideration, no final decisions have been made yet. I suggest checking here and social media for updates!


User Avatar

4:36PM July 09, 2018

Julie Bailey Campaign Owner
Hi Jessica, as it currently stands, the areas are loosely based on our electrical substation that serves that area, not the township itself. I will find out if it is feasible to include townships lines or not at this point. Thanks for your interest!


User Avatar

2:58PM July 09, 2018

Shawn Powers
Holy cat biscuits! I can't express how exciting this is. I currently have fiber installed to my residence in Petoskey, which is CRAZY expensive. Who could imagine the connection at my farm in Brutus would be better and cheaper! Will there be updates about the specifics of the technology? (I'm curious about potential static IP addresses, which ports will be accessible from the outside, etc) I'd like to be able to work from an office at my farm instead of my current office, but need some specifics in order to make that work...


User Avatar

12:24PM July 09, 2018

Annie Minshall
Julie: Thank you!! I am looking forward to materials including any driveway signs that may be available. In the mean time, I am talking to all my friends and family!!!!


User Avatar

11:01AM July 09, 2018

Jim Flanagan
Will there be options for seasonal adjustment to the service. We spend the winter elsewhere.


User Avatar

9:12AM July 09, 2018

Jessica Searles
Can you add township lines to the crowdfiber map?


User Avatar

8:58AM July 09, 2018

Julie Bailey Campaign Owner
Hi Tim! You absolutely will have the ability to upgrade your service. When your area is ready to go, a rep will call to confirm your order and schedule the installation. At that time we are more than happy to discuss the plans and which one will be the right fit for your needs!


User Avatar

8:54AM July 09, 2018

Julie Bailey Campaign Owner
Hi Annie and John, so glad you have joined with out other Champions! We will have some marketing materials ready for you soon, in the mean time, you can spread the word to your friends and neighbors from here using social media and email! Annie, part two of your question, we are looking for about 600 people in each of the areas that are set up for the Petoskey service district.


User Avatar

8:48AM July 09, 2018

Julie Bailey Campaign Owner
Hi Ralph, great suggestion! We will get some information together that is more specific to the process as we get closer to setting up installations. Check back in the future for more updates!


User Avatar

8:43PM July 07, 2018

Tim Vargo
When I signed up, I was not sure between two product levels. I finally chose the 200mbps because it is way more than I currently have. However, I am not sure that I won't want to have the 1G service instead. When and if this great new service comes to my area, will I have a chance to upgrade my service if I want to?


User Avatar

12:44PM July 07, 2018

John Holder
I'm signed up as a Champion and am looking forward to spreading the word!


User Avatar

4:29PM July 06, 2018

Annie Minshall
How many people do we need in each area to support service?


User Avatar

11:09AM July 06, 2018

Ralph Fodell
Are pamphlets or photos available showing details of a completed residential installation? Google searches have information about the equipment needed to bring fiber optic service into homes, but it would be nice to know what equipment Truestream plans to provide when meeting a service request. Information to help prepare for the service may help homeowners make it easier for the installers and keep installation cost to a minimum. If some equipment will need to be provided by the homeowner, making wise decisions in the interim will save time and money.


User Avatar

11:17PM July 05, 2018

Annie Minshall
Help me spread the word in my area. Marketing material please & thank you! Annie


User Avatar

2:57PM July 05, 2018

Julie Bailey Campaign Owner
Hi Douglas, welcome to the Champions team! We are in the process of getting promotional packages ready so you can help spread the word!


User Avatar

7:59AM July 05, 2018

Julie Bailey Campaign Owner
Hi Jessica, we are excited you are excited! If you signed up to be a Champion, we are working on getting promotional packages out, those will include handouts for your friends and neighbors!


User Avatar

12:33PM July 04, 2018

Douglas Shadoan
Very excited to see high speed internet coming to my area, please keep me posted on when. I am signed up as a champion, let me know how I can help.


User Avatar

8:27PM July 03, 2018

Jessica Searles
How do I request flyers to give to my neighbors?


User Avatar

2:47PM July 03, 2018

Julie Bailey Campaign Owner
Hi Ralph, the Petoskey A1 and A2 areas are not shown on the map, but they are the parts of each area listed that will be constructed first and can get service as soon as this year. Then we will branch from there. When you register your address, if you are in A1 or A2, you will receive a message telling you. Remember, that construction may be driven by demand so spread the word! Thank you for registering.


User Avatar

1:09PM July 03, 2018

Julie Bailey Campaign Owner
Hi Tim, we are excited to be part of such a life changing event for so many people who truly need it. Thank you for registering your support, we look forward to working with you in the future!


User Avatar

9:20AM July 03, 2018

Ralph Fodell
Where is Petoskey Area A1 and A2? This area is listed as under construction but there is nothing to indicate the boundaries now under construction.


User Avatar

8:55PM July 02, 2018

Tim Vargo
Very much looking forward to new possibilities for internet. Thank you


User Avatar

4:26PM July 02, 2018

Julie Bailey Campaign Owner
Thanks so much, David. We are excited about the world of possibilities Truestream will offer to our members too. We appreciate you taking the time to register and comment. We hope you’ll encourage your neighbors to register too!


User Avatar

1:36PM July 02, 2018

David Jordan
Looking forward to this in the North Hesperia/Walkersville area!!


User Avatar

2:40PM June 20, 2018

Lisa Kohn
Looking forward to this coming to my area.