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The future is headed to your neighborhood. Great Lakes Energy is excited to introduce Truestream, our new fiber network that will make your life better by providing convenient, reliable high-speed internet. Get the internet you want and deserve from a company that has served Michigan members with innovation and reliable service for decades.
 
Truestream will first be available in the Petoskey service district (rural Emmet County and small parts of Charlevoix and Cheboygan counties) before being expanded into other Great Lakes Energy service districts.

It's up to YOU to help us decide where the network should be built first! Register TODAY by following these simple steps:

1. Enter your address in the box to the right.
2. Select the products that interest you and submit your registration form.
3. If you are in the Petoskey service district and fiber internet service is available to you in 2018 or early 2019, you will receive a message giving you more information. If service is not available to you until late 2019 and beyond, you will receive a message about this.
4. If you are not in the Petoskey service district, you should still register. Your interest will help us decide where to bring service to next.
5. Encourage your friends and neighbors to register today - your registrations will help us determine where to build next!

Learn more: Like the Truestream Facebook page for more updates or click on the Updates tab above. Reference our FAQ's, information about internet speeds and more.
Contact us at 888-485-2537 or info@truestreamfiber.com.






1 Gig x 1 Gig (1,000 Mbps)

  • Includes home WiFi access
  • Unlimited data
  • No contract
  • Free installation (*limited time offer)
  • BUNDLE and SAVE $5 when you combine phone and internet services

$99.99

200 Mbps x 200 Mbps

  • Includes home WiFi access
  • Unlimited data
  • No contract
  • Free installation (*limited time offer)
  • BUNDLE and SAVE $5 when you combine phone and internet services

$69.99

100 Mbps x 100 Mbps

  • Includes home WiFi access
  • Unlimited data
  • No contract
  • Free installation (*limited time offer)
  • BUNDLE and SAVE $5 when you combine phone and internet services

$59.99

Unlimited Voice

  • Unlimited calling to all 50 US states, Canada, Puerto Rico, and the US Virgin Islands
  • Standard features such as three-way calling, caller ID, call forwarding, call waiting, and voice mail
  • BUNDLE and SAVE $5 when you combine phone and internet services.

$34.99




Areas working towards service

<br>The Truestream fiber network will be built in these areas to locations served by Great Lakes Energy. Demand will help us plan where to build first - sign up today! Zones A1 and A2 are not on the map because they encompass parts of all zones and will be the first locations eligible for service. When you register, you will receive a special message if you're in one of these areas. *BEAVER ISLAND - please note, Truestream options are under review but will differ from mainland service.




Construction Update - October 2018

7:23pm October 26, 2018

Huge Milestone Achieved This Week: Our First Internet Installation


Truestream made history yesterday. We just installed our very first internet subscriber and the family of five couldn't be happier. (Rumor is they may be catching up on family movie nights starting this weekend.) This first subscriber is an employee who happens to be part of our main fiber line installation - we couldn't ask for a better tester and Truestream "friendly"!

The best news is that we passed the test! That means we are moving on to more installations in the coming weeks. We’ve already built connections to the outside of several homes that pre-registered on jointruestream.com and the next step for each of those will be installation. The completion of this first installation signals a giant milestone in this multi-year construction project. So the long and the short of it is this week, we made history in our effort to build a fiber network that will change the lives of our members for the better!

Construction Update - September 2018

10:18am September 25, 2018


We’re seeing some serious progress!

As of last week, we've hung more than 91 miles of fiber and 222 ports, which will be used to connect the main fiber line to individual homes. We are so proud of the hard work our crews and teams have put in the past few months to bring our fiber project from inception to reality! We are 61% complete with the core fiber construction in our Petoskey service area - in fact, we plan on lighting up part of that network this week! That keeps us on track to begin installations to the first homes in November.

For the first phase of the project, Great Lakes Energy members within 1,500 feet of the core route are eligible for service first. Those who have signed up and are within this area will be contacted to complete their order soon! 

While this core route area is the first zone, we plan to bring Truestream throughout our territory, starting with the Petoskey service district. Where we go next is influenced by the number of registrations. So, even if you are not in one of the first areas, keep spreading the word. The registrations truly mean something to us!

Construction Update - August 2018

11:19am August 27, 2018


We’re ‘diggin’ this fiber

Truestream contract crews have started off with a brisk construction pace this summer. They have built more than 50 miles of fiber already. The fast pace will continue until Jack Frost has his way and the ground is too frozen to continue. Fiber is being dug underground and strung overhead.

The first connections are still on schedule to be live before the end of the year. The next group of homes to get service after the winter actually may get service sooner! Members who may be eligible for service early were contacted by email recently for underground easement permissions. If you are in the A2 group and haven’t responded, please do so by Sept. 15 as that will quicken the timeframe for when your service can be installed.

The order for construction and connections follows:

1. Crews are currently building the fiber backbone which connects all of our substations in the Petoskey service district. Members within 1,500 feet of the backbone are eligible for service first. These members are designated as A1 or A2 when they register on jointruestream.com. A1 members have overhead service and A2 have underground. A1 members will be connected first because their fiber will be finished first.

2. In the spring of 2019, we will begin construction in other areas in the Petoskey service district. See the Areas tab on jointruestream.com for the list of areas eligible and the progress for each. Demand for the service will help us determine which area we construct service to next after the A1 and A2 areas are completed.

3. Demand in areas outside of the Petoskey service district will help guide future construction plans, which could start as early as 2020.

We’re ‘diggin’ how fast this fiber is going in and hope you are too!


The ribbon has been cut!

3:30pm July 26, 2018


A ribbon-cutting ceremony to celebrate the start of our Truestream fiber internet service, powered by Great Lakes Energy, was held Tuesday at Great Lakes Energy headquarters in Boyne City.  Joining the electric cooperative’s board of directors, managers and employees were state Reps. Lee Chatfield and Triston Cole. The two legislators commended Great Lakes Energy for being the first to bring a high-speed fiber network to unserved rural areas of Emmet and Charlevoix counties. Also on hand were local officials including the Boyne City Commissioners and City Manager Mike Cain, Northern Lakes Economic Alliance President Andy Hayes, Petoskey Chamber of Commerce President Carlin Smith, USDA Representative Jason Allen, North Central Michigan College President David Finley and Char-Em ISD Career and Technical Education Director Jim Rummer.

If you could not join us in person, visit our Facebook page to view the celebration!

Plans start at speeds of 100 megabits per second and go up to 1 Gig or 1,000 megabits per second. The first homes are expected to be connected later this year in parts of Emmet and Charlevoix counties. Expansion of the fiber network will continue for several years, with the intention of reaching all parts of Great Lakes Energy’s 26-county service territory, as long as there is demand. 

Register your interest today by entering your address in the box to the right. 

The future is here: Truestream

12:15pm July 2, 2018

The future is headed to your neighborhood!

Together with the Great Lakes Energy board of directors and our employees, we are happy to share that we have begun construction on our Truestream fiber network.

Imagine internet speeds of up to 1,000 Megabits per second where it doesn’t matter how many devices you have connected or what you’re doing, you’ll never be slowed down. With our fiber technology, your connection will be reliable and able to handle whatever you throw at it…streaming, working from home, email, gaming, school, etc. Plus, there are no data caps and your internet speed isn’t affected by how many neighbors are also using it. Sound intriguing? Please register today so that when our crews are passing by your home, you don’t miss out on this life-changing connection. Registration on this site isn’t a contractual agreement – we’ll contact you when we’re ready to install service to you to confirm your interest.

Members in the Great Lakes Energy Petoskey service district (Emmet County and parts of Charlevoix and Cheboygan counties) will have service first, but we will use interest in other areas to determine where to build next.

It is important to note that construction is a big undertaking. You will see crews working for a few months before we begin installations so we ask for your patience as we work to construct a true broadband network to our members. Here’s a brief outline of the steps involved:

1.           Construction crews prep poles and lines for fiber.

2.           The main fiber line is built first.

3.           Next, connections from that main line to the outside of individual homes are made.

4.           Finally, we make installation appointments with those who have pre-registered and the connection is made inside the home. Please be patient as we work to get to this point.

Are you ready for the future? Enter your address in the box to the right to register your interest today.

Truestream…..The Future is Here!

High-speed fiber internet has arrived!

4:43pm June 18, 2018

Introducing Truestream, Great Lakes Energy's fiber network. We're building the unbeatable service you need from a name you can trust - your electric cooperative. 

You asked for it and now Great Lakes Energy is bringing our members the life-changing internet service they need and want. With speeds up to 1 Gigabit per second (1,000 Mbps) available, we're connecting rural Michigan members to the world giving you the ability to stream, surf, download and all those other fancy things the city folk get to do! 

Starting in July, Great Lakes Energy contractors will begin work constructing the fiber network that will bring life-changing fiber internet service to our members.

The build-out begins in our Petoskey service district which covers most of Emmet and parts of Charlevoix and Cheboygan counties. Select members in this district will be eligible for Truestream as early as this fall.  The service will first become available to a group of approximately 700 members with overhead service along the main fiber line that is set to be installed this summer.  Service to other areas will branch off from this main line and become available in 2019 and 2020 based on demand.

Installation of the service into homes and businesses will be done by GLE installation technicians who will provide the service you expect from your co-op. In fact, we may be hiring qualified fiber internet employees as this project takes off so please be sure to check the career center on our website for job postings.

Even if you’re not one of the first members who is able to receive service on the core line, you can still get ready to enjoy Truestream fiber by following these important tips:

Truestream Tip #1:

Sign up for a portable email address, such as Google, Yahoo or another no-cost service. With Truestream you won’t have a dedicated email address so if you use one through your current provider, it will go away when you make the switch. Start moving your contact list and subscriptions over to this new email address ahead of time.

Truestream Tip #2:

Don’t sign long-term agreements with your current provider if they would prevent you from being able to get Truestream when it comes to your area.

Truestream Tip #3:

Spread the word! We hope you’re as excited as we are about this amazing new service so tell your friends and neighbors!  With internet speeds ranging from 100 Mbps to 1 Gig and prices starting at around $59.99 per month, you’ll want to join Truestream today.

Truestream Tip #4

Register on this site today even if you’re not in Petoskey service district. We’ll be gauging your interest and may be making decisions on where to construct service next based on member demand! Plus, by signing up you’ll receive the latest updates and information on the project. 

You must be logged in to comment


Great Lakes Energy - Dale Houston

4:58pm December 7, 2018

Dale Houston

hi Julie just asking but do you see cross village area on the list this spring a little south of cross village I see the wire about 100 feet from my house thanks just asking


Great Lakes Energy - Daniel Hoggard

12:27pm December 7, 2018

Daniel Hoggard

Hey Julie, I just left a message saying I was in Petoskey east but when I looked up my name it says A2. My next door neighbor shows in Petoskey East as does the house next to him. But, I know a lot of my neighbors that are signed up don't show on Petoskey East. We live in Scenic Farms subdivision and I was told that fiber optics was run thru the subdivision when it was built. Just trying to get more info.


Great Lakes Energy - Tyler Mason

8:48pm December 1, 2018

Tyler Mason

Hey Julie, I know you've answered this many times with other customers but I'd like to ask specifically for my area: Do you think we're looking at a 2019 installation date for Pleasantview Road in Harbor Springs? Or is it likely this will be a couple of years down the road if Harbor Springs doesn't pass the other areas on the interested list? Thanks!


Great Lakes Energy - Julie Bailey

1:17pm November 28, 2018

Julie Bailey
Campaign Owner

Hi Evan, Thank you for your interest in Truestream! We don't have any set timelines, but I can tell you what our plans are, so far. Summer of 2019 is when we will start branching off of our main lines, out into other areas. We will likely start construction in two areas at once, and those will be the two areas with the highest demand. So far that is Petoskey East and Hayes. Petoskey West (your area) is third in demand. If that demand remains as it is now, we estimate starting on construction and installations in Petoskey West sometime in the fall of 2019. Please let me know if you have any other questions!


Great Lakes Energy - Evan Lyall

11:56am November 28, 2018

Evan Lyall

Julie, Looking at alternative services via satellite but don't want to go that route. I am wondering if we can expect service in 2019? We are on Jones Landing south west of Petoskey. Any info would be greatly appreciated so I can make a good decision. Thanks Evan


Great Lakes Energy - Julie Bailey

10:33am November 26, 2018

Julie Bailey
Campaign Owner

Hi Howard, thank you for your interest in Truestream! We don't like paying fees, and we figure you don't want to either! While we are actively working in your area, there are no installation or start-up fees, for a standard installation. If you have any questions, please let me know!


Great Lakes Energy - Howard Colthurst

4:03pm November 24, 2018

Howard Colthurst

Hi Is there a start up cost or installation cost for the internet service? Howard


Great Lakes Energy - Julie Bailey

3:37pm November 21, 2018

Julie Bailey
Campaign Owner

Hi Mike, thank you for your interest in Truestream. We are still working on the final details for the business plans, including static IP addresses. We will likely have plan pricing out this winter, and available closer to the spring, so keep an eye out for that info. If you have any questions, please let me know!


Great Lakes Energy - Mike Reed

2:32pm November 20, 2018

Mike Reed

Julie, What is the cost for business for the 1 gig service and static ip addresses?


Great Lakes Energy - Julie Bailey

11:36am November 19, 2018

Julie Bailey
Campaign Owner

Hi Martin, Thank you for your interest in Truestream! Anything is possible, but with the weather we have had this "fall", underground installations (Petoskey A2) will only become more and more difficult. Spring is looking like a better estimate, and let's hope that comes early!


Great Lakes Energy - Julie Bailey

11:33am November 19, 2018

Julie Bailey
Campaign Owner

Hi Justin, Thank you for being a Champion! We send a monthly e-newsletter to our Champions, and if you would like, you can pick up a Champions kit at any of our Great Lakes Energy offices. The kits contain promotional materials you will find helpful when talking to folks about registering their interest!


Great Lakes Energy - Julie Bailey

11:23am November 19, 2018

Julie Bailey
Campaign Owner

Hi Devin, we don't have any exact timeframes in place yet. It looks like you are part of our Petoskey West area, which is third for demand. You will likely see construction and installations starting sometime in 2019.


Great Lakes Energy - Julie Bailey

10:12am November 19, 2018

Julie Bailey
Campaign Owner

Hi Matthew, Thank you for your interest in Truestream! We don't have any set timelines for when we will be in each area. In 2019 we will start looking at which area we will go to after the Petoskey service area, and construction in that area will likely begin in 2020. Where we go next is influenced by the number of registrations. So, even if you are not in one of the first areas, keep spreading the word. The registrations truly mean something to us!


Great Lakes Energy - Martin Van Berlo

8:21pm November 18, 2018

Martin Van Berlo

Is it possible that we will see service in Area 2, Emmet Heights and Carob Rd , Harbor Springs this year?


Great Lakes Energy - justin roberts

6:45pm November 18, 2018

justin roberts

hi Julie I was just wondering if I will be contacted about being a champion for this or if I have to do something further.


Great Lakes Energy - Devin Haas

12:00am November 17, 2018

Devin Haas

Hey Julie, what is the ETA for my area. Just curious more than anything to get an idea of when to expect. Please and thank you.


Great Lakes Energy - Matthew Maross

4:52pm November 16, 2018

Matthew Maross

When do you think you will be in the Newaygo area by chance.


Great Lakes Energy - Robert Schneider

4:45pm November 15, 2018

Robert Schneider

Thanks for the info Julie. We can get a refund for the unused months but at a higher rate. It will be okay, but one can have hopes!


Great Lakes Energy - Julie Bailey

3:44pm November 15, 2018

Julie Bailey
Campaign Owner

Oh no, Robert...Unfortunately, we are not able to get to your area until late December. Do you have ok cell service up your way, you could potentially do a hot spot for a month or so?


Great Lakes Energy - Robert Schneider

9:56am November 15, 2018

Robert Schneider

Julie - I wrote a comment earlier and when I refreshed the page it disappeared - sorry if this duplicates it. Can you give me an estimate of when we might get hooked up? We have to pay for another year of our current provider on Dec. 1 and needless to say we're hoping we'll have Truestream by then.


Great Lakes Energy - Robert Schneider

8:10am November 15, 2018

Robert Schneider

Julie - we are getting anxious here. Dec. 1 we have to pay for another year of our current provider. Is there any chance we will get hooked before then?


Great Lakes Energy - Julie Bailey

10:54am November 14, 2018

Julie Bailey
Campaign Owner

Hi John, thanks for your question! We are expecting to start in-home installations for your area in late December. We will be contacting you to schedule the in-home installation in a few weeks, in the meantime, if you have any questions, please let me know!


Great Lakes Energy - John Clifton

8:27am November 14, 2018

John Clifton

just curious our house line is run and they tested the fiber last week. is there a estimated time for home install now?


Great Lakes Energy - Julie Bailey

3:10pm November 13, 2018

Julie Bailey
Campaign Owner

If only it were that easy Joe! I may ask for a magic wand from a certain jolly ole' elf in a red coat this December! Until my wand comes in though, keep spreading the word in your area, encouraging your friends, family, and neighbors to register their interest as well!


Great Lakes Energy - Julie Bailey

2:37pm November 13, 2018

Julie Bailey
Campaign Owner

Hi Kevin, Expect an email soon with more info!


Great Lakes Energy - Joe Cowels

2:11pm November 13, 2018

Joe Cowels

Ok now start in the southern part, Like the Wayland area (My Road) and meet in the middle Just a thought


Great Lakes Energy - Kevin Graf

9:24am November 7, 2018

Kevin Graf

Hello! I live on Mitchell Rd about 5 miles east of downtown Petoskey, when will they be heading this way to start the home installations?? we already have the fiber lines connected to the power poles outside


Great Lakes Energy - Julie Bailey

1:13pm November 6, 2018

Julie Bailey
Campaign Owner

Hi Andrea, thank you for your feedback on our pricing. We feel for the unbeatable download AND upload speeds we offer, not to mention the excellent customer service, we are competitively priced. We do offer a bundle discount if you select internet and phone as well. If you have any questions, please let me know!


Great Lakes Energy - Julie Bailey

8:50am November 6, 2018

Julie Bailey
Campaign Owner

Hi Annette and Michael, we will likely start branching off our main lines into the two areas with the most demand, in the summer of 2019. So far it looks like that will be Petoskey East and Hayes, where you folks are located! We will see what this winter brings for weather and installations, but if that schedule changes we will let you know!


Great Lakes Energy - Andrea  Pendell

8:44am November 6, 2018

Andrea Pendell

Pricing needs to be more competitive with existing internet providers. As is your bundle package doesn’t beat what I’m paying for services and people will not go thru the hassle to switch if there’s not an incentive. Myself included!


Great Lakes Energy - Michael Willson

5:15pm November 5, 2018

Michael Willson

I am on Brubaker Rd just east of Petoskey. When will I likely be hooked up? Michael Willson


Great Lakes Energy - Annette Butterfield

10:38pm November 2, 2018

Annette Butterfield

I am so excited that you hooked up your first customers! !! I am in Hayes township. I cannot wait for service here!!!! Are we still looking at summer 2019 or are we even sooner?


Great Lakes Energy - Julie Bailey

9:00am November 2, 2018

Julie Bailey
Campaign Owner

Hi Marty, we haven't forgotten you, don't worry! We are installing the conduit as time allows with construction and the weather. We will have to submit a Miss Dig before we can put the conduit in, so when you see those flags at your house, you know we are close!


Great Lakes Energy - Julie Bailey

8:47am November 2, 2018

Julie Bailey
Campaign Owner

Hi Charles, we are planning on having a seasonal plan, the final details are being firmed up and more information will be released this winter. Even as a seasonal member, keep in mind all the possibilities unlimited access to high-speed internet year round could provide -smart home technology doesn't have to be just for your full-time residence anymore!


Great Lakes Energy - MARTY ZOERNER

10:22pm November 1, 2018

MARTY ZOERNER

Hi Julie, What area is currently having conduit put in for the A2 customers? I don't see any details listed under my order tab, although a few weeks ago I signed the release for conduit. Please check to be sure I didn't get bumped off the waiting list. Thank you. Marty


Great Lakes Energy - Charles Kieffer

2:38pm October 31, 2018

Charles Kieffer

Hi Julie -- We're interested in the tech capacity that TrueStream will allow, but are wondering about rate structure for seasonal residents. Our current provider supports a special rate for "seasonal residents" that surely helps with affordability. Will TrueStream allow for anything similar? Or will we be able to put service on "hiatus" status, at least, for months that we may not be in the neighborhood? Thanks for your assistance.


Great Lakes Energy - Julie Bailey

10:15am October 30, 2018

Julie Bailey
Campaign Owner

Jessica, standard depth for the conduit install is 24". We're getting close!


Great Lakes Energy - Julie Bailey

10:14am October 30, 2018

Julie Bailey
Campaign Owner

Hi Barbara, good to hear from you, keep up the good work!


Great Lakes Energy - Jessica Searles

11:41am October 29, 2018

Jessica Searles

How deep is the conduit buried?


Great Lakes Energy - Barbara j. Bradford

1:12pm October 27, 2018

Barbara j. Bradford

Just tapped 6 in my neighborhood....see how it goes for now...take care people!


Great Lakes Energy - Barbara j. Bradford

12:49pm October 27, 2018

Barbara j. Bradford

18% to my goal, catching up on so many fronts. Election time, winter prep here, garden finished, leaves done, and seeing some people today waiting for the hook ups! So excited for them...I said some will have Christmas install presents...THEY ARE DOING IT NOW! TRUE STREAM keeps with its scheduled work. I see I have registered twice...oops...maybe they will wire me from front to back and also side to side? lol joking.......Got to find some more people today...to get my numbers moving. raini-sh today so I might have more time....thinking on who might not be signed in..check those records today too. To reach 10 K work to do...


Great Lakes Energy - Julie Bailey

3:43pm October 19, 2018

Julie Bailey
Campaign Owner

Hi Darryl, thank you for your interest in Truestream! Green is just the color distinction for your area, which is West Traverse. If you were a Petoskey A1 or A2, your area would show as such when you registered. As far as construction, we plan on installing the A1 and A2's starting later this month and going through the spring, then we will branch off our main lines into the other areas. Demand will help us determine which area(s) we go to first, so keep spreading the word to all your friends and neighbors encouraging them to register their interest, lets see if you can help increase the demand in West Traverse!


Great Lakes Energy - Shawn Powers

10:49am October 19, 2018

Shawn Powers

SQUEEEE!!! Just signed my initial contract for service. Supposedly I'm 20-30 days away from actual installation. Download party at my house next month! :D


Great Lakes Energy - Darryl Eighmey

8:45am October 19, 2018

Darryl Eighmey

Hi Julie! I am at 3340 S Lake Shore Dr, Harbor Springs in West Traverse area. This area shoes up as green on your area map. What's the color green mean? Am I in A1 or A2 area? And any idea when I might get connected? Thanks!


Great Lakes Energy - Julie Bailey

10:25am October 17, 2018

Julie Bailey
Campaign Owner

Hi Peter, thank you for your interest in Truestream! We have each individual area designed with the goal of having about 600 subscribers. Each of those areas have varying internet access, a lot of people are telling us they have no internet options (the horror)! We want to go where we are wanted, so demand is helping us determine where to build, once we branch out from our main lines that connect our electric substations. If someone is unhappy with their internet access (or lack of access!) they will jump at the chance to register their interest, and spread the word to their friends and neighbors, therefore creating a higher demand for that area. If you have any questions, please let me know!


Great Lakes Energy - Julie Bailey

10:12am October 17, 2018

Julie Bailey
Campaign Owner

Hi Robert, it looks like your service was cancelled, so I went ahead and reinstated it. You should see it listed on your dashboard again. If not, please let me know!


Great Lakes Energy - peter Dryovage

9:51am October 17, 2018

peter Dryovage

It would be nice if areas that were only served by satellite (or on a wait list for DSL to free up) could get priority. I notice some of the places that are signed up already have options like Charter....I understand you have to do what’s best, just saying it would be nice. I am looking forward to being able to update my website, send client attachments and stream video again... !


Great Lakes Energy - Robert Schneider

8:47am October 17, 2018

Robert Schneider

Hi Julie, I do have another question. I am not sure what I am doing wrong but when I go into "My Dashboard" I no longer see my order there but instead see "Sign up for this campaign" which makes me nervous that my order has been lost. But another time I saw that and put in another order and then I had two orders listed so I cancelled one of them. I am finding this whole website a little wonky. How can I be sure my order is still there?


Great Lakes Energy - Julie Bailey

11:32am October 16, 2018

Julie Bailey
Campaign Owner

Hi Robert! We are still on track to start installations for our Petoskey A1 folks starting in November. Those installations will then continue through the winter. You will be hearing from us shortly to confirm you are still interested, and let you know the next steps. If you have any questions in the meantime, please let me know!


Great Lakes Energy - Barbara j. Bradford

12:02am October 16, 2018

Barbara j. Bradford

My challenge? Find 5 new contacts tomorrow,,, will you try to find your 5?....yes we can...


Great Lakes Energy - Barbara j. Bradford

11:59pm October 15, 2018

Barbara j. Bradford

whew the weather is changing fast! Got some"stuff" out of the way, now to get busy here. I looked up my quota thought and it was 10,000 before Christmas....a BREEZE TO HOME PLATE! Come on Antrim County, we are Boyne section. Let's get us back on the track....10K before Christmas? Excited to put us on the map? Today some hail, rain, leaves dropping like flies...however there is plenty of dig time ahead. Dreams can be real, and some dream of a hook up by Christmas...for some yes. Rome ya know the story...not built in a day! I am not discouraged at all, excited for those having it happen right now, excited about who will be next and excited for them also...We all are having something very new for up here in the North...no baby is born without needing 9 months....some pop early and God knows we want the baby healthy, so goes this Fiber Power, no short cuts, nothing incomplete, it takes challenges and time...we have it..we have had it for a long time. When the time gets close we always yearn for a short cut....quicker, that is human...but this takes time...all are treated fairly and honest answers can haunt you...never fear it is near....it is ours..relax, watch progress happen.....encourage you? YOU???? heck you come encourage others, we can make it a song? We can do anything if we try and want enough....I want enough of Boyne to come let's get at it again ok?


Great Lakes Energy - Robert Schneider

9:24pm October 15, 2018

Robert Schneider

Julie, We are in the A-1 area. Any estimate of when we might get service? We have lines strung past our house with coils of slack service. How long do you estimate it will take to hook up everyone in A-1? I have not received an email completing our order yet - does that mean that connection is not imminent for us?


Great Lakes Energy - Julie Bailey

11:28am October 15, 2018

Julie Bailey
Campaign Owner

Hi Tom and Gary, to answer both of your questions, I cannot tell you an exact date services will be installed up your way. We are starting in-home installations VERY soon for some lucky folks along our main fiber lines. Those installations will continue through the winter and into the spring. Summer is when we are planning on branching out into the other areas, and we will do that by demand. So far, it looks like the Petoskey East and Hayes areas want us the most. Overall, the Petoskey area build is expected to take 2-3 years. Spread the word to all your friends and neighbors and encourage them to register their interest, lets see if you can help build up the demand for your area to get service faster!


Great Lakes Energy - GARY PAULY

11:16am October 15, 2018

GARY PAULY

When do you expect your Cross Village zone to have service available. many of us are being asked to sign contracts with other satellite and/ or tower to tower wifi services. I do not want to enter into a multi year contract with another provider if your service is eminent with in the coming year.


Great Lakes Energy - Tom Good

5:39pm October 14, 2018

Tom Good

We, as well as quite a few others, have a cottage on Lamkin Road near GoodHart. Do you know if the fiber optic cable will be available to us and when?


Great Lakes Energy - Julie Bailey

1:15pm October 12, 2018

Julie Bailey
Campaign Owner

Hi Sandra, thank you for your interest in Truestream! Right now, we are only bringing our high-speed fiber internet to our members of Great Lakes Energy, and no, you can't just choose who your provider is. Once we are established and providing services to our members, we may look at expanding into areas outside our electrical territory. If you have any questions, please let me know!


Great Lakes Energy - Sandra Pritchard

8:22am October 12, 2018

Sandra Pritchard

I live in town in Boyne City, less than a mile from GLE headquarters. When will you be installing on E. Lincoln St.? Also, I've been a GLE customer for many years in the past at prior addresses, but electricity for this address is serviced by Consumer's. I don't have any choice over that, do I?


Great Lakes Energy - Julie Bailey

9:20pm October 8, 2018

Julie Bailey
Campaign Owner

Welcome to the Truestream team Gail! We are currently working in our Petoskey service area, but we plan on expanding, beginning that construction phase in 2020. Demand will help us determine where to go next, so be sure to spread the word to your friends, family and neighbors and encourage them to register their interest as well! Be sure to check back here for updates, as well as our Facebook page! If you have any questions, please let me know!


Great Lakes Energy - Gail Kretchman

12:00pm October 8, 2018

Gail Kretchman

We are extremely interested in having fiber options in the Scottville area. At this time we receive internet and mobile phone service through Verizon. Our TV comes through Dish Network/Satellite. this results in charges for TV, Phone and internet which is getting very


Great Lakes Energy - Julie Bailey

10:21am October 8, 2018

Julie Bailey
Campaign Owner

Hi Curtis! Yes, the residential voice option is a home phone service. If you have any other questions, please let me know!


Great Lakes Energy - Curtis E Regentin

2:48pm October 5, 2018

Curtis E Regentin

Does residential voice service mean that you can only make calls from your residence and not make calls from elsewhere? Is your voice service more like a land line?


Great Lakes Energy - Julie Bailey

12:03pm October 5, 2018

Julie Bailey
Campaign Owner

Hi Valeri, thank you for your interest in Truestream! I assure you, this is a very real project! We are on schedule to start connecting some very lucky subscribers located on off of our main fiber lines in November! As far as the Hayes area, no, it does not need to be at 100% before we will start construction, we are using that more as a gauge of demand - and Hayes currently sits in second place for demand. Ideally, we will begin branching off of our main lines into the two highest demand areas in the summer of 2019. It isn't an exact time frame, but hopefully it will help you make a more informed decision. If you have any questions, please let me know!


Great Lakes Energy - valeri ramage

9:54am October 4, 2018

valeri ramage

How soon will we know if this will actually be a reality? If I don't know something soon I will have to upgrade my Direct TV since the equipment is in desperate need of an upgrade. This usually requires a commitment from Direct TV. I live in Hayes township and we are at 67%. Does it need to reach 100% for you to start this project? Will it be at least another year from now?


Great Lakes Energy - Julie Bailey

10:10am October 1, 2018

Julie Bailey
Campaign Owner

Hi Tim, it looks like our Wayland office is probably closest to you, the address is 1049 133rd Ave, Wayland. They are open 7:30am-4pm. Please let me know if you need anything else!


Great Lakes Energy - Tim Adamczyk

10:52am September 29, 2018

Tim Adamczyk

Julie, I do. I am in the Allegan area. Thank you, Tim


Great Lakes Energy - Julie Bailey

12:06pm September 28, 2018

Julie Bailey
Campaign Owner

Hi Tim, our Champions kit, that include printed materials (and more!) is available for pick up at any of our Great Lakes Energy locations. If you need the address of our closest office to you, please let me know!


Great Lakes Energy - Tim Adamczyk

11:25am September 28, 2018

Tim Adamczyk

Julie, Would it be possible to have those printed materials sent out to me so I can distribute in my area? Thank you, Tim


Great Lakes Energy - Julie Bailey

3:06pm September 27, 2018

Julie Bailey
Campaign Owner

Hi Robert! We have tried to inform all of our Great Lakes Energy members, both in print and electronically. Several announcements have appeared in our monthly magazine, as bill inserts, in our monthly newsletter, in our e-newsletters, on our website, and on social media. Specifically in Emmet Co. where construction has begun we have sent postcards to all our members announcing the new service and encouraging them to register online or by calling us if they have limited internet. We also welcome grassroots efforts! Feel free to mention the services to your neighbors when you see them! You can also sign up to be a Champion for your area, receive some printed and promotional materials from us, and help spread the word to all your friends, family and neighbors that! We welcome any additional suggestions as well, thank you!


Great Lakes Energy - Robert Osborn

2:05pm September 27, 2018

Robert Osborn

Julie, Thank you for answering me earlier. I’m a Hughesnet sufferer and I’m beyond frustrated with the “service”. I have a question about your surveying for new customers. A number of my neighbors have no internet at all but might be interested in getting it through GLE. I’m wondering how you find out about them if they aren’t online already. Plenty of folks still don’t know or don’t know much about the fiber optic service being offered.


Great Lakes Energy - Julie Bailey

9:08am September 27, 2018

Julie Bailey
Campaign Owner

Hi Marty, we are currently working with the MPSC on details of the Lifeline program, so we don't have a lot to share on that yet. As far as A2's getting fiber before the end of the year...we plan on getting some conduit installed for the members before the ground freezes...but still to be determined if we will be able to run fiber to the A2's yet this year. Stay tuned!


Great Lakes Energy - Julie Bailey

9:00am September 27, 2018

Julie Bailey
Campaign Owner

Hi Shawn, those big coils looped on some of the poles are called slack storage, and with a few exceptions, so far they are only along our main fiber line. If someone is within about 1500 ft. of that and they are not registered as an A1 or A2, have them email us and we can verify their location!


Great Lakes Energy - MARTY ZOERNER

8:41am September 27, 2018

MARTY ZOERNER

Hi Julie, Are there areas where A2 customers are likely to get service before the end of the year? If so where? Thank you.


Great Lakes Energy - MARTY ZOERNER

8:39am September 27, 2018

MARTY ZOERNER

Hi Julie, will true stream be participating in the Michigan Lifeline program to help our seniors with connectivity? https://www.michigan.gov/mpsc/0,4639,7-159-16400_17280-402839--,00.html


Great Lakes Energy - Shawn Powers

7:59pm September 26, 2018

Shawn Powers

I assumed it was the big coils of fiber hanging on poles all over, but there are some coils next to houses I know are not in the A1/A2 area. No big deal, it really was just curiosity. :D


Great Lakes Energy - Julie Bailey

3:46pm September 26, 2018

Julie Bailey
Campaign Owner

Hi Shawn, why yes, we do have a map of the exact location of the main line path that connects all of our substations. Unfortunately for you (and me!), our engineering department keeps that under lock and key. The best I can say is take a drive and look around.


Great Lakes Energy - Shawn Powers

2:32pm September 26, 2018

Shawn Powers

Is there a map of the main line path? I'm in A1, which is beyond awesome, but out of pure, morbid curiosity, I'm curious where the line itself goes.


Great Lakes Energy - Julie Bailey

12:05pm September 25, 2018

Julie Bailey
Campaign Owner

Hi Robert, I apologize your questions were not being addressed, let me do my best to help out. We plan on offering a seasonal plan, but what that will exactly look like is still in the works. We will have more details on that this winter. As far as installing the fiber lines overhead or underground, our plan is to follow the same path as the electric lines. If your electric is underground, your fiber line will be as well. If you have any additional questions, please let me know!


Great Lakes Energy - Robert Osborn

11:56am September 25, 2018

Robert Osborn

I still have questions which no one seems interested in addressing so far. I’ll try again. Can the service be suspended for a period of time such as 4-5 months when no one is using it? And can the fiber optic line running from the power line pole be buried? My power and old phone lines are both buried and I would not want an overhead line.


Great Lakes Energy - Julie Bailey

3:59pm September 24, 2018

Julie Bailey
Campaign Owner

Brian, thanks for your enthusiasm! We are getting so close, it is really an exciting time for us and all of our Petoskey area Truestreamers!


Great Lakes Energy - Julie Bailey

3:53pm September 24, 2018

Julie Bailey
Campaign Owner

Hi John, we don't have anyone connected quite yet, we are planning our first installs for October (ahh...right around the corner!). Our plan is for the crew to come in and connect the house off of the main line. Once that is complete, we call to set up the in-home installation. Just like that - the high-speed fiber internet you deserve is at your fingertips!


Great Lakes Energy - Brian Mendham

2:51pm September 24, 2018

Brian Mendham

I live on Intertown rd, and I see you guys installing 100-300 feet down the road!! I’m so excited to have internet for the first time in 3 years and I’m so not paying the 5-7K install fees from charter!


Great Lakes Energy - John Clifton

12:15pm September 24, 2018

John Clifton

just wondering if anyone has been connected yet and if so how long did it take after they had the main line ran?


Great Lakes Energy - Julie Bailey

12:07pm September 24, 2018

Julie Bailey
Campaign Owner

Ellen, we are getting close! We are excited to be able to provide such a needed service to so many who are lacking options!


Great Lakes Energy - Julie Bailey

12:00pm September 24, 2018

Julie Bailey
Campaign Owner

Dakota, we plan on on completing the Petoskey service area in 3 years. Demand will help us determine where to build next, and Pellston North and South are right in the middle as far as demand, so far. Spread the word to all your friends and neighbors, encourage them to register their interest, and see if we can get more demand in your area!


Great Lakes Energy - Julie Bailey

11:55am September 24, 2018

Julie Bailey
Campaign Owner

Anthony, we have been out working near that area. Send me an email at info@jointruestream.com and I will verify your location for you!


Great Lakes Energy - Ellen Hufnagel

10:27pm September 23, 2018

Ellen Hufnagel

I'm in Petoskey East and excited to see that this area is 67% towards completion. Living on Sheaffers Crossing (Antler Hill assoc) there are only 4 or 5 full time homes and no one wants to provide service. No hot spots with Verizon or AT&T, Viasat/Excede is horrible service and outrageous in cost. Hughsnet is the same. Cant get a landline, even though my home had one once upon a time. So, as soon as you want to have access to the easement that runs thru my property....have at it.


Great Lakes Energy - Dakota Cameron

3:33pm September 21, 2018

Dakota Cameron

So chances are that the pellston area wont be added for at least another 4 years?


Great Lakes Energy - Anthony Talarico

8:07am September 20, 2018

Anthony Talarico

There has been construction going on along the sides of N Conway rd in Oden / Conway, digging down into the shoulders, and it appears that they are laying corrugated conduit. I don't think my area is A1 or A2 but is it possible that they are prepping to lay fiber through that area?


Great Lakes Energy - Julie Bailey

4:25pm September 17, 2018

Julie Bailey
Campaign Owner

Barbara, as you know, going out and talking to people, they think it is too good to be true! As we draw closer to in-home installations, I think we will see a whole new wave of interest. We aren't full of empty promises of 'someday', we are making it happen!


Great Lakes Energy - Julie Bailey

4:14pm September 17, 2018

Julie Bailey
Campaign Owner

Lynn, we'll get there! Keep spreading the word and get your friends and neighbors to register their interest! Spring of 2019 is when we plan to start branching off of the main lines into the other areas, and we want to go to where we are wanted, so demand (registrations) will play a factor!


Great Lakes Energy - Julie Bailey

3:40pm September 17, 2018

Julie Bailey
Campaign Owner

Hi Jim, did you know for every negative piece of news you need to hear three positives to counter act it? Jim, I like your name, it's very distinguished. That shirt you are wearing looks very nice on you. You are really excited about Truestream, and we love that about you! Silver Creek will likely be 2019 sometime...so close, yet 2019 seems so far away...we'll get there though!


Great Lakes Energy - Barbara j. Bradford

8:44am September 17, 2018

Barbara j. Bradford

funny, how one person sees a white truestream truck in the immediate area where they live, and they are going ballistic! Goes to show people hear but do not comprehend it is real even yet. BUT...IT IS!!! Those trucks are wide open view and men jump out and people with more kinds of stuff pop out and they get it!!! "IT" is here! Now....yup Petoskey knows the feeling....I love it...makes me know I am right, people are not listening because up to now, it has been babble...go down state and it all happens as a daily event, up here it is kind of futuristic isn't it? We are seeing roads being fixed now finally and are we mad at the inconvenience? NEVER! WE ARE GETTING ROADS WITH MARKINGS, NO HOLES, WE CAN GO TO CHARLEVOIX, GAYLORD EVERYWHERE...WE ARE JUST LIKE DOWN STATE, WE HAVE CHOICES IN MORE THINGS. WHAT ROAD WILL I TAKE NEXT TO SEE THE CHANGES....? I TOOK AN AFTERNOON TO JUST DRIVE AND LOOK, CHANGE IS UPON NORTHERN MICHIGAN. THANKS TO ALL YOU DOING THE WORK...still think 10,000 will be supporters before or by Christmas!


Great Lakes Energy - Lynn Oliver

11:16am September 16, 2018

Lynn Oliver

PLEASE TAKE YOUR FIBER ALL THE WAY UP LARKS LAKE ROAD to LEVERING ROAD. Our address is Pellston but we are 12 miles from downtown Pellston and five minutes from Cross Village in a horrible hole that no one ever wants to service. It took 45 days to get a phone when we moved out here because all phone companies said they did not service this area. I love being rural but PLEEEEAAAASE!!!! Former HughesNet customer suffering with present VIASAT SATELLITE internet.


Great Lakes Energy - Jim Will

10:41am September 14, 2018

Jim Will

Will service be provided to the Silver Creek subdivision yet this year?


Great Lakes Energy - Julie Bailey

3:38pm September 13, 2018

Julie Bailey
Campaign Owner

HI Jessica, the main route our fiber lines are taking is located in part of all the areas listed, so yes, we have a section in the Petoskey East area. If you have any questions, let me know!


Great Lakes Energy - Julie Bailey

3:37pm September 13, 2018

Julie Bailey
Campaign Owner

Hey Jason, we are still on track to start installations for the Petoskey A1 folks starting in November, Petoskey A2 will follow, then we branch out into the areas, probably starting in the summer!


Great Lakes Energy - Jessica Dallaire

6:31am September 13, 2018

Jessica Dallaire

Is Petoskey east area part of the backbone!!?!


Great Lakes Energy - jason weaver

2:54pm September 12, 2018

jason weaver

Just curious I see in the petoskey east area alot of trucks near silver creek road. any timeframe for that area?


Great Lakes Energy - Julie Bailey

9:10am September 11, 2018

Julie Bailey
Campaign Owner

Shawn, we are still on track for starting installations in November for the Petoskey A1's. They do seem a little slow in registering though right? We have some more marketing plans in the works for them, but in the meantime, the progress bar just helps us know where the demand is, primarily outside the A1 and A2 areas.


Great Lakes Energy - Shawn Powers

2:46pm September 10, 2018

Shawn Powers

Just curious if the Petoskey_A1 areas are still expecting in-house connectivity in November? It seems too good to be true, and the progress percentage is disheartening as October is just around the corner...


Great Lakes Energy - Julie Bailey

9:40am September 5, 2018

Julie Bailey
Campaign Owner

Hi Tim, thanks for your question! As Great Lakes Energy, we serve about 15,000 members in the Petoskey service district. Our studies have shown we should be able to sign up about 40% of those members for Truestream (about 6,000 people). Excluding the A1 and A2 areas that are in construction, we have 10 areas, with a goal of 600 sign ups per area - that is where the % comes from, and no, they don't have to reach 100% before we start building. That is just a guide to show what area has the highest demand. If you have any more questions, let me know!


Great Lakes Energy - Julie Bailey

9:38am September 5, 2018

Julie Bailey
Campaign Owner

Hi Mike, thank you for your interest in Truestream! We will be in our Petoskey service area 2-3 years. That being said, our plan is about a year from now, we assess how it is going in the Petoskey area and start looking into where we may want to build next. Construction in that next area could then begin in 2020. Part of determining that next area to go to will be demand, so be sure to encourage your friends and neighbors to register their interest as well!


Great Lakes Energy - Tim Adamczyk

3:56pm September 4, 2018

Tim Adamczyk

Julie, Out of curiosity, how was the "goal" calculated under the business plan deployment of the Truestream fiber service? Meaning, if area X has 1000 customers and the bar graph indicates 10% to goal, does that mean 100 of the 1000 customers have signed up for it? And, does each area have to hit the 100% mark before construction will begin in that area? Just asking because the reality will be a very rare circumstance that any one area will attain 100%. Thank you.


Great Lakes Energy - MIKE BAKER

4:30pm September 2, 2018

MIKE BAKER

I am in the Kalkaska region, and do you have a rough idea when service will be in my area? I don't want to get in a contract with satellite service, and my Verizon cell internet is up in a year.


Great Lakes Energy - Barbara j. Bradford

10:50am August 31, 2018

Barbara j. Bradford

sorry for the error. Excited to see how the numbers of Supporters will change in the month of October. Thanks for all the help. Fantastic staff we have! .


Great Lakes Energy - Barbara j. Bradford

10:44am August 31, 2018

Barbara j. Bradford

I hope you all are well after a terrible storm outage! Just in case my message misses target. Julie and Sharie, C.-- we do NOT need the discussed materials I met yesterday with all 3 individuals, things are set, In hand materials were suffice. I had a copy of the page we talked about, I am assured it is all they need, with a new printer now in house, it will print it to a little over 1,000 homes the end of OCTOBER -INCLUDING "OUR PAGE!" THEY TOO SEE HOW IT CAN HELP THE LIVES OF SENIORS IN THIS COUNTY TO BE INCLUDED IN THE BIG PICTURE OF LIVES CHANGING DAY BY DAY. eXCITED TO SEE HOW OUR NUMB


Great Lakes Energy - Barbara j. Bradford

1:06pm August 30, 2018

Barbara j. Bradford

July 26th. 2018- ribbon cutting to begin Petoskey area! and the word was shouted loud and clear. (tell us you want join True stream .com..... in your house...... and in your neighborhood! That was just 30 days ago and 5,234 have hollered 'YES BRING IT!"......Now is that GRASS ROOTS reply? I say


Great Lakes Energy - Barbara j. Bradford

1:06pm August 30, 2018

Barbara j. Bradford

July 26th. 2018- ribbon cutting to begin Petoskey area! and the word was shouted loud and clear. (tell us you want join True stream .com..... in your house...... and in your neighborhood! That was just 30 days ago and 5,234 have hollered 'YES BRING IT!"......Now is that GRASS ROOTS reply? I say


Great Lakes Energy - Julie Bailey

3:54pm August 29, 2018

Julie Bailey
Campaign Owner

Hi Thomas, Thank you for your interest in Truestream! I will verify your address location and email you what I find out! If you have any questions, please let me know, thanks!


Great Lakes Energy - Thomas Steckert

3:01pm August 29, 2018

Thomas Steckert

When we signed up with truestream a few weeks ago, we were placed in the Cross Village area based on our address. However, we are located directly on M-119, just north of Good Hart, and in recent days workers with equipment bearing the truestream logo have been working in the electric right-of-way that runs through our property. Is it a certainty that we aren't actually in your core group? (I'm hesitant to post my actual address on a public message board, but I imagine you can get it through from your database, if necessary.) Thank you.


Great Lakes Energy - Julie Bailey

10:13am August 28, 2018

Julie Bailey
Campaign Owner

Hi Joshua, Thank you for your interest in Truestream! Our plan is to bring high-speed fiber internet to all of our Great Lakes Energy members. Right now they are working in the Petoskey service area, but in about a year we will be looking for our next area to start building. Demand will help us determine where to start building next, so spread the word to all your friends, family and neighbors and encourage them to register their interest as well!


Great Lakes Energy - Joshua Woodruff

8:36am August 28, 2018

Joshua Woodruff

Bring service to Kalkaska group more specifically Lakes of the North / Wilderness Valley, horrible DSL service is all we have!


Great Lakes Energy - Julie Bailey

5:58pm August 24, 2018

Julie Bailey
Campaign Owner

Hi Bob, Thank you for your interest in Truestream! Once we get closer to actual installations, we will be contacting everyone that has registered in that area, and verify they are still interested in service, discuss which plan might be best for their lifestyle, and schedule the in-home installation. If you have any questions in the meantime, please let us know!


Great Lakes Energy - Julie Bailey

2:28pm August 24, 2018

Julie Bailey
Campaign Owner

Hi Al, It sounds like your community wide meeting was a big success for Truestream! Thank you for being such an awesome Champion! If you need any more marketing materials, stop by the Boyne City office and I will get you more.


Great Lakes Energy - Bob Lehner

8:44am August 24, 2018

Bob Lehner

We have seen workers in our area installing fiber. If we have registered, will we receive an e-mail when the service is available, or ideally in advance of when the service is available, so that we can sign up? Thanks very much-- Bob


Great Lakes Energy - Al Adan

6:49pm August 23, 2018

Al Adan

We just had a Lake Louise (Thumb Lake - Hudson Township in Charlevoix) community wide meeting last night and there were 80-90 people in attendance one of the biggest ever. I distributed printed materials from the Champions meeting and gave a presentation, sharing the information we had been given. The interest was overwhelming. Everyone in the lake community is MORE THAN EXCITED ABOUT THE POSSIBILITY OF FIBER INTERNET (and getting rid of DSL or Satellite). Based on what I heard, it can't come soon enough. My wife and I wore the T-shirts to the meeting and everyone was calling them the billboards. thanks for providing the marketing materials - I was able to encourage everyone to sign up and register on the TrueStream site and to pass on the information to neighbors who were not present at the meeting.


Great Lakes Energy - Julie Bailey

2:19pm August 23, 2018

Julie Bailey
Campaign Owner

Hi Annie! The Wayland Area is at 6%. We will be up in the Petoskey Area for a while, but keep spreading the word and encouraging people to register! If you have any questions, please let me know.


Great Lakes Energy - Barbara j. Bradford

11:17am August 23, 2018

Barbara j. Bradford

When someone told me about jointruestream.com. I was blown away happy. Then I began to invite my friends- like the old story, tell someone a secret and next thing you know...the world knows the secret. Well jointruestream.com is no secret!, I can see the spools of Fiber optical,the white trucks in neighborhoods!. To be able to reach out with new smart phones and reach libraries of books etc. from home and so many other ways of using this wonderful tool here at home. I remember when I learned "upload and download" from a family member...Who know that that little line could blaze through in a zip! Technology will take us to space far beyond our dreams can imagine...In school we learned about the blazing trails to the "new Alaska: The Last Frontier . I remember laying on the floor as a child reading the weekly reports of those brave souls that loaded up and headed for Alaska! I just wanted to go right now. One day our kids will look at our youth and ask, "How did you guys survive? Kerosene lamps? for real? Typewriters with no plug ins? No dishwasher? Just think of all you do today and ask your self this question. I told I am sure more than 150 people just me, myself and I. Have you shared your knowledge? Have you taken a minute to go to jointruestream.com and signed yourself in as a 'CHAMPION? How will GLE know you care if you do not do so? Mindead? Plea take an in and let them count your household as someone wanting the newest way to communicate as soon as possible....I believe if you look at the site and all the things to check out beside options...remember, they bring and install it free of charge! you chose the options best suited for your household....tell all you know and live by, change your neighborhood, your town, our living space...we can, notice the numbers? moving closer to 5,000. now. You help and watch the numbers....thanks. Remember if you need help the comment section will help you too.


Great Lakes Energy - Annie Minshall

4:07pm August 21, 2018

Annie Minshall

Any update on where the Wayland area is in % to goal? We sure could use this service out here!!!!


Great Lakes Energy - Julie Bailey

10:13am August 21, 2018

Julie Bailey
Campaign Owner

Hi Martin, Thank you for your interest in Truestream! If you have any questions, please let me know.


Great Lakes Energy - Julie Bailey

9:58am August 21, 2018

Julie Bailey
Campaign Owner

Hi Al, After seeing the enthusiasm at the Champion meeting, we are looking into some options for each area to be able to connect with others in their area. We will keep you posted when we come up with a solution!


Great Lakes Energy - Julie Bailey

9:14am August 21, 2018

Julie Bailey
Campaign Owner

Hi Michael, Thanks for coming to the kick-off event! I was toward the back of the room and didn't hear all of the questions, but here are my thoughts - if demand plays a big part in determining construction, everyone who is unhappy with their current service options (or lack of options) will sign up, and sign up quick, driving up the demand in that area. We aren't planning on specifically including (or excluding) someone based on their current available internet options, if a Great Lakes Energy member wants Truestream, we want to provide it to them! If you have any questions, please let me know.


Great Lakes Energy - Al Adan

9:14pm August 19, 2018

Al Adan

Hi Julie, thanks for your follow-up. I just looked and found the dropdown you mentioned, I had missed that before. I addition to sorting it by area, it would be good if the supporters list could be also sorted alphabetically so it would make it easier to scroll down and look at names and skip the "anonymous" supporters. I understand that you can search by individual name, but that is clunky and time consuming. A simple alpha listing by area would make it easier for champions. Thanks for considering. We have a Lake Louise (Thumb Lake) Community Wide meeting this coming Weds and I am on the agenda to build more interest on truestream.


Great Lakes Energy - Martin Van Berlo

5:32pm August 19, 2018

Martin Van Berlo

Just read down the page further and found the answer to my question. Looking forward to Truestream service!


Great Lakes Energy - Martin Van Berlo

5:25pm August 19, 2018

Martin Van Berlo

The map on the website has various colors for various areas but I do not see a key for the meaning of the colors. Can you explain the purpose of the colors?


Great Lakes Energy - Barbara j. Bradford

11:30pm August 18, 2018

Barbara j. Bradford

Seems the internet express is coming to town. Some will be fooled by anything that moves. I personally will keep on working and asking people to join. I want to see GLEjointruestream become the giant here...If it can carry our electrical works and keep on going, good enough for me to want. Plus I just am sick of all the yak about hi speed etc...ya see little signs popping up here and there...but when they take the signs down, who will you call for the problem....I for one say. joinTruestream, they have not just fast speed, but Fiber optic lines and we know where to find them everyday...Must be some got a bit of a scare when join truestream said ok, family, we are ready now to take the next step. We have invested in you and you us...We will be here and we are coming as fast as we can with something not seen up Northern Michigan...we know what towers do in hills and bellies...NOTHING...so let's just continue to call others, cool our jets. and pray we are right....one day we get our break....our turn, I will not throw in my hand no sir! let's hear some new names here .... we are not building the last few days.... got to get on it guys, and me too! Julie I will give a holler to ya when I get to the Boyne doors ok?


Great Lakes Energy - Michael Fettig

5:50pm August 17, 2018

Michael Fettig

I attended the meeting last nigh. Thank for a great meeting! One thing struck me a little odd. A question was asked if Great Lakes would focus on those, like me, that do not have any form of wired (Carter Perish)internet first. It was said that Great Lakes management did not think that these areas would be more interested then those who already had a form of wired internet. But yet when the group was asked "how many have data caps" well over half raised there hands. This seems to indicate to me a large interest of those who do not have wired internet. I hope that Great Lakes will look at this a little closer.


Great Lakes Energy - Julie Bailey

4:19pm August 17, 2018

Julie Bailey
Campaign Owner

Hi Al, thanks for attending our event last night, we sure had a good time meeting everyone! We are brainstorming ways to get Champions (or anyone who is just really excited about Truestream!) to be able to connect easier, but in the meantime, you can filter supporters by area. When you click on the Supporters tab, it says Check out who's already registered! at the top, just below that, there is a drop down to filter by area. You should be able to select Boyne from there. If that isn't working for you, please let me know! Have a great weekend!


Great Lakes Energy - Julie Bailey

4:13pm August 17, 2018

Julie Bailey
Campaign Owner

Barbara, you missed a good time, but you are more than welcome to come to our Boyne City office M-F 8am-4:30pm!


Great Lakes Energy - Al Adan

12:16pm August 17, 2018

Al Adan

Julie, I attended the Champions Mtg at Nubs Nob last night. That was very helpful. What also would be helpful is if we could sort the 4,378 supporters by area. I just tried a very time consuming process of scrolling down a few at a time (on my very slow current internet) to see if I recognized some of the names in the Boyne Area (where I am) and finally quit after looking a lots of names from other areas that didn't mean anything to me as a Boyne Area Champion. Unfortunately, there are also a lot of anonymous supporters so it would be great if I could click on the "supporters link" and filter out by area and alphabetically by name, excluding the anonymous supporters.


Great Lakes Energy - Barbara j. Bradford

3:34pm August 16, 2018

Barbara j. Bradford

working on my "plans", few more contacts today, but the group activities are pressing the same dates to a point...I plan to talk to Seniors this new week, got the Vets group going forward now. Back to the twp. next meeting and a few things here. Gave you a point to consider with me for tonight...Serious consideration....re: heading up to Nubs Nob. Thinking pick up my materials in the daylight at Boyne instead?


Great Lakes Energy - Julie Bailey

5:33pm August 14, 2018

Julie Bailey
Campaign Owner

Hi James, thanks for your interest in Truestream! I am putting the info out here, in case anyone else has the same questions, but I will email you as well. Our in-home installers will make sure all your existing devices are connected before they leave. We are not offering television, so how you choose to bring cable/local channels into your home is up to you. Since everyone has their own preferences, we aren't planning on recommending any one product or service for television. As far as equipment to buy to bring the high speed fiber-internet into your home, we will provide a router with built in WiFi. If you are asking about television equipment, again, that would be up to you to decide what works best for you. For home phone service, we offer a $5 a month discount when bundled with an internet plan, but we have no plans on further reducing that at this time. If you have any additional questions at this time, please let me know!


Great Lakes Energy - James McMahon

3:24pm August 14, 2018

James McMahon

Will you provide information on how to use your broadband for local and network TV channels? Will you advise as to what types of equipment to purchase? Will you reduce your monthly phone charge to be more competitive with Spectrum phone service? Phone service currently costs me $19.99 on Spectrum / Charter. Please send your responses to my email address. Thank you.


Great Lakes Energy - Julie Bailey

8:13am August 13, 2018

Julie Bailey
Campaign Owner

Hi Robert-our plan is to follow the path of the electric lines-if they go overhead, so does the fiber. If they go underground, so does the fiber, that includes the service right up to your house. As far as suspending service, we are working on a plan for our seasonal members, so keep an eye our for that later this year!


Great Lakes Energy - Robert Osborn

9:42am August 12, 2018

Robert Osborn

Anyone know if they are willing to bury the cable to the house? And if service can be suspended for a few months at a time?


Great Lakes Energy - Robert Osborn

12:46pm August 11, 2018

Robert Osborn

I have underground electric service from the road to my house. The fiber optic would also need to be underground. Anyone know if that’s going to be an issue or not?


Great Lakes Energy - Julie Bailey

7:21pm August 10, 2018

Julie Bailey
Campaign Owner

They are pretty impressive in their 6 ft. glory aren't they Jeff? It looks like you are in the Petoskey East zone, so they are not going all the way down Pickerel Lake Rd. The locations they pass directly in front of are labeled Petoskey A1 or Petoskey A2. What you can do is keep spreading the word to your friends, family and neighbors, demand will help us determine where to build next! It looks like Petoskey East and Hayes are in a pretty tight race!


Great Lakes Energy - Jeff Urban

6:01pm August 10, 2018

Jeff Urban

Driving home today and saw one of the massive spools of fiber on pickerel lake road!! So excited and happy to see that. Can you comment on if they are going to go all the way down pickerel for the November service date?


Great Lakes Energy - Julie Bailey

4:04pm August 10, 2018

Julie Bailey
Campaign Owner

Barbara I am so happy to hear your meetings have gone well so far! We aren't quite ready to divide the Boyne area up yet, but we will eventually!


Great Lakes Energy - Julie Bailey

3:49pm August 10, 2018

Julie Bailey
Campaign Owner

Hi Joshua, thank you for your interest! As of right now, we are in active construction in our Petoskey service area and you will notice that area is broken down further into 10 smaller areas. We want to start gauging interest in all our service areas though, because demand will help us determine where to start building next. IF the Boyne area as a whole shows a large demand, that may be the next area we start construction, and it would be broken down into smaller areas at that time. As far as the Champion Kit, you can pick that up at our Great Lakes Energy Boyne City office, or attend our first Champion Meeting at Nub's Nob next week. If you have any questions, please let me know!


Great Lakes Energy - Julie Bailey

3:42pm August 10, 2018

Julie Bailey
Campaign Owner

Hi Matthew! Our plan is to bring high-speed fiber internet to ALL of our Great Lakes Energy members, eventually, but that does take time. Register your interest now and spread the word to your friends, family and neighbors, demand will help us determine where to take construction next!


Great Lakes Energy - Barbara j. Bradford

3:00pm August 10, 2018

Barbara j. Bradford

any chance Boyne will be soon divided into the smaller territories so we can be focused more on our area and growth %? Good day yesterday. Brought it to our Antrim County BOD. Some were not aware, some had signed on themselves, and some are not in GLE. But even the audience was asking again "what is the address?" Good news on that front. Also went to Antrim Vets to ask how we can help Vets some elderly or needing things....they were excited to hear. One was already on his cp. signing in for himself....they, I assume can help those on GLE to know and sign in also. So on I go...up 2%! love it. Julie Bailey your materials were so helpful for my contacts.thanks until next round!


Great Lakes Energy - Joshua Mouch

10:38am August 10, 2018

Joshua Mouch

Hi Julie, I signed up to be a champion in the middle of the south side of the Boyne area. I haven't received anything yet, but I've already started going door to door sharing this web site to get people to register. What I'm wondering is why the Boyne area is so huge. Do we need a specific amount of people in the entire Boyne area, or just a specific number of people in any neighborhood in that area to guarantee service? What are those numbers? It seems like it should be broken into smaller sections. Another big thing to note is that Boyne Mountain is near me (about 10 miles away), and that's a WHOLE lot of subscribers, I imagine. I'm not sure if you take that into your calculations or not.


Great Lakes Energy - Matthew Rogers

10:33pm August 9, 2018

Matthew Rogers

Is there any chance you are considering service to Irons in your Scottville region? I am very satisfied with GLE electricity service, and very unsatisfied with Hugesnet internet.


Great Lakes Energy - Barbara j. Bradford

11:30am August 5, 2018

Barbara j. Bradford

Good day again, to hot to be with the wasps so here I am...Thinking of who and how to reach out to those we many times don't see. I am still sending messages to my friends, neighbors etc. and my twp meeting is tomorrow night. I am comfortable all is ready for that meeting. Woke up to early to get up thinking some more. Do you suppose if we think about the Elderly in own homes, maybe reach them thru a talk at Sr. Lunch programs? get to our Vet's Program and ask her as she interviews vets needing if that might be another contact point for some that really need the help this offers? Considered prior or new idea? Numbers are not changing much right now, do I see that correctly. It is about to change a lot I just know it. Julie "action plans" can't fail. Just looked and it seems Boyne is moving with many new Champions yes?


Great Lakes Energy - Julie Bailey

4:26pm August 3, 2018

Julie Bailey
Campaign Owner

Hi Dr. Zako - We have put the word out there, in Country Lines, a bill insert, on social media, and just recently, a postcard to everyone in the Petoskey service area. We will take all the help promoting Truestream we can get though! You can do simple things like sharing an email or Facebook post with friends and neighbors, or if you sign up to be a Champion, we will have information you can pass out as well. If you have any questions, please let me know!


Great Lakes Energy - Julie Bailey

4:15pm August 3, 2018

Julie Bailey
Campaign Owner

Thanks Barbara, keep spreading the word and having everyone register their interest!


Great Lakes Energy - Louis R. Zako MD

1:12pm August 3, 2018

Louis R. Zako MD

I live at Birchwood Farms Golf & Country Club, in West Traverse Township, 4 miles northwest of Harbor Springs. There are approximately 400-500 homeowners here. Once they learn of this alternative to Spectrum/Charter, I suspect that they will become as enthusiastic as I am about the Truestream alternative. How can Truestream help me get out the word?


Great Lakes Energy - Barbara j. Bradford

10:10am August 3, 2018

Barbara j. Bradford

pkg came yesterday now begins my count down. Yesterday I contacted with share to probably 75 neighbors and friends....I have my plan mapped out basically, and yes it is ambitious. No, I will not do it alone. You see 15 townships, 5 villages and 9 Districts are involved in this move...yes, we are a zoned Twp. I got my Supervisor interested, he said game on, today I see his name...we have this on the next agenda to bring on the Board if it is their will. Next my "Districts", are all elected officials of my county...they can be interested in fact one hit a return and thanked me for telling her about this! is she listed? no- perhaps she is one of the anonymous. One other is registered as a CHAMPION,that means A BIG thank you David. now the meeting in a few days...that will be big help...A past Commissioner is excited and she joined yesterday( excited news and she will be calling neighbors and family to tell them it is coming for real!, next the letter, what it will say is still cooking in my brain..But it will go to 29 Individuals in my plan. One big unifying meeting in the near future to put our county on the map! Then with letters and the help here, we will begin a mass move in this county. I think we might have a count that will interest others...I have to see... Hardly slept last night, but this is possible and i have to thank my champion Julie Bailey. I dare to be different, will it work, only you will tell me yes, when you become a CHAMPION too.


Great Lakes Energy - Julie Bailey

4:26pm August 1, 2018

Julie Bailey
Campaign Owner

Barbara, you should have some information to pass out at your township meeting delivered Friday. Thank you again for your interest!


Great Lakes Energy - Julie Bailey

1:50pm August 1, 2018

Julie Bailey
Campaign Owner

Megan, welcome to Michigan! We love our trees and beautiful rural setting, but the high-speed internet struggle is real! Thank you for registering your interest and spread the word to your friends and neighbors!


Great Lakes Energy - Julie Bailey

12:57pm August 1, 2018

Julie Bailey
Campaign Owner

Hi Kristine, thank you for your interest! Spread the word to all your neighbors, friends and family in your area and get them to register their interest! Demand will help us determine where construction will take place next. So far our Hayes area seems to want it the most, see if you can help change that!


Great Lakes Energy - Julie Bailey

12:51pm August 1, 2018

Julie Bailey
Campaign Owner

Hi James, we are working hard to bring the much needed high-speed fiber internet to as many people as soon as possible, but it does take time. Our plan is for the fiber lines to follow the same path as the electric lines, so overhead where it overhead, underground where it is underground with no installation costs.


Great Lakes Energy - Barbara j. Bradford

11:16am August 1, 2018

Barbara j. Bradford

Picking up information here for presentation on 8-6th. Will look for mailed info as well. Hope this goes well. Different approach but excited to see what happens... I see me in the Champions...2 times...glad to be able to look down and find us all in the Boyne area. Lots of us working hard... Good thing to see by areas. now we can talk to another perhaps we know and keep moving forward.


Great Lakes Energy - Megan Schmelzenbach

8:42am August 1, 2018

Megan Schmelzenbach

I live on Maple Grove road in Hayes township and HughesNet can’t service me because of all the trees. I desperately need internet to connect to the world (and look for work as a recent transplant to MI). I can’t wait for fiber to get here!!!


Great Lakes Energy - Kristine Willis

7:45pm July 31, 2018

Kristine Willis

Please work on the Levering Area ASAP. All of us out here have satellite or Century Link-which is like dial up speed. Cannot wait until this reaches our area, I know a lot of residents will be switching over. Just hoping we do not have to wait years until this happens. The other service areas have more options, like charter for their internet, we do not have that option.


Great Lakes Energy - James Szczypienski

2:00pm July 31, 2018

James Szczypienski

Hurry up, I changed over from seasonal to a full-time resident and I'm holding off on signing a contract for internet service but I can't wait until next year. Also my electric service is buried cable from a pole 800 feet away to my home, Truestream in going to do the same for free to bring me internet?


Great Lakes Energy - Julie Bailey

9:09am July 31, 2018

Julie Bailey
Campaign Owner

Oh M C, we want the best of the best for our members, and you deserve no less, so that means fiber internet is the way to go! We also understand we have A LOT of seasonal locations in our service areas. Stay tuned, we are looking into offering some sort of a seasonal plan!


Great Lakes Energy - Julie Bailey

9:01am July 31, 2018

Julie Bailey
Campaign Owner

Hi Bill! We won't force you to part with anything (except maybe your slow internet). If your router and equipment can handle up to 1 Gig, by all means, keep it! On our side though, we can't guarantee a whole lot of tech support or the quality of signal strength. If you have any other questions, let me know, thanks!


Great Lakes Energy - M C

6:58pm July 30, 2018

M C

Please consider a lower end package to compete with satellite, wimax, and other low speed providers (also offer a lower rate). A lot of cabin/cottage/part-time residents won't pay $60/mo, but would likely purchase a slower/cheaper plan. Has Great Lakes researched any new technology using their existing power lines (to avoid running fiber everywhere)? https://en.wikipedia.org/wiki/Broadband_over_power_lines#Ultra-High-frequency_(%E2%89%A5100_MHz)


Great Lakes Energy - Bill Heise

6:43pm July 30, 2018

Bill Heise

Are there any routers currently available that would be compatible with your network? I have a home network which is extensive and the hub is an ASUS RT AC88U router which I would not like to part with.


Great Lakes Energy - Julie Bailey

10:50am July 30, 2018

Julie Bailey
Campaign Owner

Jessica, we plan on providing the WiFi router with all installations, without a monthly rental fee. There may be an additional fee if you think you will need a WiFi booster though.


Great Lakes Energy - Jessica Searles

10:23am July 30, 2018

Jessica Searles

Will the provided WiFi routers have a monthly rental fee?


Great Lakes Energy - Julie Bailey

9:04am July 30, 2018

Julie Bailey
Campaign Owner

Hi Bill, thanks for your questions! Fiber optic lines are far superior to anything else out there, when we say 100 Mbps (or 200 Mbps or 1,000 Mbps!) we actually mean it! There is always the chance for a bit of a difference, but if it is ever more than 5-8 Mbps we would be shocked! As far as routers, we are taking the worry out of that as well! We will provide a WiFi enabled router we know can handle those speeds! Thank you for your interest and if you have any questions please let me know!


Great Lakes Energy - Bill Heise

3:21pm July 28, 2018

Bill Heise

My current ISP advertises internet speed of 100 Mbps but I actually get about 65 Mbps which does not surprise me because the signal is running over copper wires. Will your fiber optic speeds degrade like that too? After all, the fiber gets too my house but the signal is still going to be going over the network wires in my house, correct? What about compatible routers that can take advantage of the potentially higher speeds?


Great Lakes Energy - Julie Bailey

9:03am July 27, 2018

Julie Bailey
Campaign Owner

Hi Ralph! From what I am hearing, our crews have been quite popular out your way! As a bit of a history nerd, the parallels between the early days of the electric co-op and now bringing fiber to our rural members is so interesting and exciting to me, we are truly making history!


Great Lakes Energy - Ralph Guthrie

5:45pm July 26, 2018

Ralph Guthrie

I just want to say thank god. We have been begging Charter for AGES to get out here and service our neighborhood. But their lines stop at Bills Farm Market out East Mitchell. I can see from my house where they stop. I saw the trucks out on the road this morning installing the fiber, stopped and talked to one of the guys installing it. Almost wanted to give him a hug haha. Very glad its coming.


Great Lakes Energy - Julie Bailey

10:13pm July 23, 2018

Julie Bailey
Campaign Owner

Hi Tim, by entering an address you are strictly showing your interest in bringing high-speed internet to your location, no obligation. We recommend not signing any long term contracts that would prevent you from getting Truestream when it does come to your area, but I would say your assessment for 'best case' about two years is accurate.


Great Lakes Energy - Julie Bailey

10:06pm July 23, 2018

Julie Bailey
Campaign Owner

Hi Melanie- If you have your electricity through Great Lakes Energy, we are here for you! From seasonal dirt roads to swamps, overhead and underground service, we are here to bring you the high-speed internet you need - and deserve!


Great Lakes Energy - Tim Adamczyk

11:07am July 22, 2018

Tim Adamczyk

Julie, thank you for information. I am signed up as a champion and look forward to doing as much as I can to help with the process for our area. One bit of pushback that I am getting when talking to my neighbors is that they are currently in contracts with their ISPs. To my understanding about the process, if everything goes well, we are still realistically looking out at about 2 years for our area, correct? Reason I ask, is that I have been explaining that even if they are in a contract, by signing up now shows support for Truestream but at the same time does not mean they have to terminate their current contracts.


Great Lakes Energy - Tim Adamczyk

10:41am July 21, 2018

Tim Adamczyk

Julie, thank you for the information. I am signed up as a champion for our area and look forward to do whatever I can to help the process. One of the topics that have come up is that some of the folks I talked to are currently in contracts with their current providers and they don't want to "commit" to signing up for Truestream. But if I am interpreting the information, it looks like best case scenario for our area would be about 2 years out, correct?


Great Lakes Energy - Melanie  Bingham

12:16am July 21, 2018

Melanie Bingham

Says I am in the zone so I registered. I live down a seasonal road and everything is underground. Can u comment on this?


Great Lakes Energy - Melanie  Bingham

12:13am July 21, 2018

Melanie Bingham

Says that I am


Great Lakes Energy - Julie Bailey

3:30pm July 20, 2018

Julie Bailey
Campaign Owner

Hi Sherry, we are so excited to be offering this service to so many people who need it! Spread the word and get your friends, family and neighbors to register their interest as well - demand will help us determine where we build next!


Great Lakes Energy - Julie Bailey

3:28pm July 20, 2018

Julie Bailey
Campaign Owner

Hi Tim! While I am no engineer, I have been reassured that we don't have to work from the top of the state down, connecting all areas along the way. This is why registering your interest and spreading the word to friends, family and neighbors is so important to us! We want to provide this service to people who we know want it. While some other factors may play a small part in determining where we build next, we know demand will be a major factor. Thank you for your interest!


Great Lakes Energy - Sherry Miklusicak

12:38pm July 20, 2018

Sherry Miklusicak

Hello! I too am from the Wayland area where I have limited choices. I currently use FreedomNet. I have been fairly happy with them, but there are a lot of slow times and they do not have the equipment to get me a faster connection where I live. I have subscribed to Sling and we occasionally get the "streaming" message even when no one else is on the wi-fi. I like the 3 packages with options for speeds and I like that upload/download is symmetrical! Thank you!


Great Lakes Energy - Tim Adamczyk

10:08am July 20, 2018

Tim Adamczyk

We are so excited about the potential of fiber coming in to our area. Currently, we are very limited with what is available and the high cost of those services. One question I do have.....we are in the Wayland area which, by the map, is the furthest area south. What if we have enough support to go forward with the project but other connecting areas north of us do not, does that mean we won't be able to connect?


Great Lakes Energy - Julie Bailey

8:47am July 20, 2018

Julie Bailey
Campaign Owner

Hi Al, we couldn't have said it better ourselves! This project brings a life-changing service to people who are in desperate need for that connection, and we are so excited to be able bring that service! Thank you for your interest, and be sure to spread the word to your Lake Louise family, friends and neighbors - demand will help us determine where construction will be next!


Great Lakes Energy - Al Adan

9:10pm July 19, 2018

Al Adan

I was so excited to see this that I actually ended up registering twice by accident. We are in great need of high speed internet at Lake Louise (Thumb Lake) in Boyne Falls. I previously high Century link DSL and was getting .28Mbps (yes, that is a decimal point in front of the 28). I switched to Hughes Net and we are currently paying more than your highest rate for 1000 Mbps and getting on average somewhere between 7Mbps and 15Mbps (and on rare occasions up to 25 Mbps) but are capped at 50 GB of data per month after which we are slowed down to crawl speed. While some may think that Lake Louise is only a summer community, there are a greater number of retirees like myself that live here full-time as well as owners that use their lake homes on a year round basis for 4 season activities. Most of them are used to high speed internet downstate and have more and more technology dependent on the the internet and wi-fi to monitor and control smart thermostats, cameras, security systems, etc. There are also more people working remotely when at the lake who would benefit from high speed internet. There are about 140 residences at the lake, three summer camps and a year round retreat center that would benefit from having high speed internet, since kids today (and adults) can't live without their smart phones. I signed up to be a champion and look forward to making this dream a reality. Keep up the good work, we are counting on you.


Great Lakes Energy - Julie Bailey

2:48pm July 17, 2018

Julie Bailey
Campaign Owner

Tim, great question! Installation will follow the same path as the electrical, if it is overhead, it will be overhead. If it is underground, it will be underground. And yes, all included in the installation! Thank you for your interest!


Great Lakes Energy - Tim Vargo

12:18pm July 17, 2018

Tim Vargo

I just thought of a question that others may also have. What if we have under ground electric service to our home? Will the the fiber also be trenched to our home if it comes to our area? Is this included in the installation?


Great Lakes Energy - Julie Bailey

8:42am July 16, 2018

Julie Bailey
Campaign Owner

Hi John, thank you for your question. Upload and download speeds are symmetrical with fiber internet, which is just one of the many advantages over other providers! Thank you for your interest, if you have any other questions, let us know.


Great Lakes Energy - Julie Bailey

8:38am July 16, 2018

Julie Bailey
Campaign Owner

Hi Ellen, thank you for your comments! We see a lot of parallels between bringing electricity to rural Michigan 80+ years ago (because the big guys wouldn't) and bringing high speed internet to rural Michigan now. It is a life changing event! Be sure to spread the word, and thank you for your interest!


Great Lakes Energy - John Hutchinson

4:29pm July 15, 2018

John Hutchinson

What are the upload speeds of these services. Are the symmetrical?


Great Lakes Energy - Ellen Hufnagel

9:56pm July 14, 2018

Ellen Hufnagel

Looking forward to actual wifi and not satillite. Frustrating when I see cable lines from Berger Rd/Mitchelle Rd heading east and down S. Ellsworth Rd, knowing they are not Truestream but another provider who has refused to come "up the hill" into Antler Hill Assoc because there are only 3 full time homes. Many of my coworkers who live rural Petoskey and are Great Lakes customers are all excited and ready to make the change. Because my unlimited data package is so bad, we are getting ready to cancel service. Why pay the amount we are paying and get nothing. Between that and horrible cellular service with Verizon....I am personally saying WELCOME, WELCOME, WELCOME and THANK YOU, THANK YOU, THANK YOU from all of the unsatisfide Satillite internet customers.


Great Lakes Energy - Julie Bailey

10:45am July 11, 2018

Julie Bailey
Campaign Owner

Welcome to the Truestream CHAMPION team Mark! For now, the best thing you can do is spread the word to all your friends and neighbors. We have some handy templates available for social media (don't forget to like our Facebook page yourself!)and email located under My Dashboard-Get Involved, Spread the Word. We also have packets of marketing materials in the works, so stay tuned!


Great Lakes Energy - Mark Sanders

9:49am July 11, 2018

Mark Sanders

Please let me know what I can do as a champion! So looking forward to true high speed at home.


Great Lakes Energy - Julie Bailey

9:31pm July 10, 2018

Julie Bailey
Campaign Owner

Hi Jessica, interesting issue you have there...I will double check with the people responsible for the mapping. In the meantime, I see your service address with Great Lakes Energy does not have a N designation, so I would go without it for this as well.


Great Lakes Energy - Jessica Searles

8:08pm July 10, 2018

Jessica Searles

Julie, my zone/area differs based on how I enter my address (i.e., whether or not I include "N" for north). The map pin is in exactly the same place, though, for both versions of my address. How can I find out my correct zone?


Great Lakes Energy - Julie Bailey

5:00pm July 9, 2018

Julie Bailey
Campaign Owner

Holy cat biscuits Shawn, we are excited too! When we say this is truly life changing, we mean it, and we are honored to be part of it! In my semi-limited tech knowledge, I know the standard installations will include one piece of hardware, a router that will also include managed WiFi. Once we get closer to installations, we will have a more detailed update on the equipment itself. In the mean time, spread the word, and thank you for your interest and excitement!


Great Lakes Energy - Julie Bailey

4:39pm July 9, 2018

Julie Bailey
Campaign Owner

Hey Jim, we are glad you have you here for the summer months! At this time, a seasonal rate is something still under consideration, no final decisions have been made yet. I suggest checking here and social media for updates!


Great Lakes Energy - Julie Bailey

4:36pm July 9, 2018

Julie Bailey
Campaign Owner

Hi Jessica, as it currently stands, the areas are loosely based on our electrical substation that serves that area, not the township itself. I will find out if it is feasible to include townships lines or not at this point. Thanks for your interest!


Great Lakes Energy - Shawn Powers

2:58pm July 9, 2018

Shawn Powers

Holy cat biscuits! I can't express how exciting this is. I currently have fiber installed to my residence in Petoskey, which is CRAZY expensive. Who could imagine the connection at my farm in Brutus would be better and cheaper! Will there be updates about the specifics of the technology? (I'm curious about potential static IP addresses, which ports will be accessible from the outside, etc) I'd like to be able to work from an office at my farm instead of my current office, but need some specifics in order to make that work...


Great Lakes Energy - Annie Minshall

12:24pm July 9, 2018

Annie Minshall

Julie: Thank you!! I am looking forward to materials including any driveway signs that may be available. In the mean time, I am talking to all my friends and family!!!!


Great Lakes Energy - Jim Flanagan

11:01am July 9, 2018

Jim Flanagan

Will there be options for seasonal adjustment to the service. We spend the winter elsewhere.


Great Lakes Energy - Jessica Searles

9:12am July 9, 2018

Jessica Searles

Can you add township lines to the crowdfiber map?


Great Lakes Energy - Julie Bailey

8:58am July 9, 2018

Julie Bailey
Campaign Owner

Hi Tim! You absolutely will have the ability to upgrade your service. When your area is ready to go, a rep will call to confirm your order and schedule the installation. At that time we are more than happy to discuss the plans and which one will be the right fit for your needs!


Great Lakes Energy - Julie Bailey

8:54am July 9, 2018

Julie Bailey
Campaign Owner

Hi Annie and John, so glad you have joined with out other Champions! We will have some marketing materials ready for you soon, in the mean time, you can spread the word to your friends and neighbors from here using social media and email! Annie, part two of your question, we are looking for about 600 people in each of the areas that are set up for the Petoskey service district.


Great Lakes Energy - Julie Bailey

8:48am July 9, 2018

Julie Bailey
Campaign Owner

Hi Ralph, great suggestion! We will get some information together that is more specific to the process as we get closer to setting up installations. Check back in the future for more updates!


Great Lakes Energy - Tim Vargo

8:43pm July 7, 2018

Tim Vargo

When I signed up, I was not sure between two product levels. I finally chose the 200mbps because it is way more than I currently have. However, I am not sure that I won't want to have the 1G service instead. When and if this great new service comes to my area, will I have a chance to upgrade my service if I want to?


Great Lakes Energy - John Holder

12:44pm July 7, 2018

John Holder

I'm signed up as a Champion and am looking forward to spreading the word!


Great Lakes Energy - Annie Minshall

4:29pm July 6, 2018

Annie Minshall

How many people do we need in each area to support service?


Great Lakes Energy - Ralph Fodell

11:09am July 6, 2018

Ralph Fodell

Are pamphlets or photos available showing details of a completed residential installation? Google searches have information about the equipment needed to bring fiber optic service into homes, but it would be nice to know what equipment Truestream plans to provide when meeting a service request. Information to help prepare for the service may help homeowners make it easier for the installers and keep installation cost to a minimum. If some equipment will need to be provided by the homeowner, making wise decisions in the interim will save time and money.


Great Lakes Energy - Annie Minshall

11:17pm July 5, 2018

Annie Minshall

Help me spread the word in my area. Marketing material please & thank you! Annie


Great Lakes Energy - Julie Bailey

2:57pm July 5, 2018

Julie Bailey
Campaign Owner

Hi Douglas, welcome to the Champions team! We are in the process of getting promotional packages ready so you can help spread the word!


Great Lakes Energy - Julie Bailey

7:59am July 5, 2018

Julie Bailey
Campaign Owner

Hi Jessica, we are excited you are excited! If you signed up to be a Champion, we are working on getting promotional packages out, those will include handouts for your friends and neighbors!


Great Lakes Energy - Douglas  Shadoan

12:33pm July 4, 2018

Douglas Shadoan

Very excited to see high speed internet coming to my area, please keep me posted on when. I am signed up as a champion, let me know how I can help.


Great Lakes Energy - Jessica Searles

8:27pm July 3, 2018

Jessica Searles

How do I request flyers to give to my neighbors?


Great Lakes Energy - Julie Bailey

2:47pm July 3, 2018

Julie Bailey
Campaign Owner

Hi Ralph, the Petoskey A1 and A2 areas are not shown on the map, but they are the parts of each area listed that will be constructed first and can get service as soon as this year. Then we will branch from there. When you register your address, if you are in A1 or A2, you will receive a message telling you. Remember, that construction may be driven by demand so spread the word! Thank you for registering.


Great Lakes Energy - Julie Bailey

1:09pm July 3, 2018

Julie Bailey
Campaign Owner

Hi Tim, we are excited to be part of such a life changing event for so many people who truly need it. Thank you for registering your support, we look forward to working with you in the future!


Great Lakes Energy - Ralph Fodell

9:20am July 3, 2018

Ralph Fodell

Where is Petoskey Area A1 and A2? This area is listed as under construction but there is nothing to indicate the boundaries now under construction.


Great Lakes Energy - Tim Vargo

8:55pm July 2, 2018

Tim Vargo

Very much looking forward to new possibilities for internet. Thank you


Great Lakes Energy - Julie Bailey

4:26pm July 2, 2018

Julie Bailey
Campaign Owner

Thanks so much, David. We are excited about the world of possibilities Truestream will offer to our members too. We appreciate you taking the time to register and comment. We hope you’ll encourage your neighbors to register too!


Great Lakes Energy - David Jordan

1:36pm July 2, 2018

David Jordan

Looking forward to this in the North Hesperia/Walkersville area!!


Great Lakes Energy - Lisa Kohn

2:40pm June 20, 2018

Lisa Kohn

Looking forward to this coming to my area.


Check out who's already registered!


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Anonymous

Boyne
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Anthony Tabone

Hayes
9314abd28bb175a49346a051bd534fc5

James Matthews

Boyne
A72520fd9c4054f86368e28a083cc2b3

Ruth Riley

Boyne
126f724bd7ece36618df0a5632fe9e01

Wanda Afton

Reed City
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Anonymous

Wayland